Work Study: Volume 49 Issue 3
Table of contents
The critical maintenance issues of the ISO 9000 system: Hong Kong manufacturing industries’ perspective
Kwai‐Sang Chin, Gary K.K. Poon, Kit‐Fai PunISO 9000 is now a widespread quality management practice in Hong Kong manufacturing industries. There is a pressing need to investigate the critical success factors that can help…
Relationships between productivity, efficiency, utilization, and quality
Ibrahim A. Al‐DarrabThis paper reviews the literature relating to concepts and definitions of productivity, utilization, and efficiency. From an analysis of these concepts and definitions, the author…
ANOVA applied to examination scores
T.P. Hutchinson, E. Chekaluk, D. CairnsThe paper re‐examines data published by Johnnie (Work Study, 1996) on the performance of two groups of bank workers on four examination subjects. This leads to a discussion of the…
A comparative study of alternative approaches to modelling the operations of a small enterprise
A.C. Lyons, Majeed Nemat, W.B. RoweThis paper reports on an attempt to compare three distinct approaches to simulating the operations of a small enterprise in order to evaluate the appropriateness and effectiveness…