Abstract
Reverse logistics has been seen as a necessary cost of business, but more companies are seeing it as a core strategic activity. Every firm needs to find more efficicient ways of reclaiming, redistributing, and disposing returns. For a fast growing industry, however, it is difficult to focus on structuring internal processes for reverse logistics because its emphasis is always on time to market and growing sales. In order to capture the most updated trend in the field of reverse logistics, this paper describes best practices of reverse logistics in hi-tech industry and identifies barriers in implementing those practices. The focus areas of the benchmarking survey are outsourcing of the logistics function, organization of the logistics function, return management, and sustainability-green issue. Based on the survey results, we provide an insight for capturing these trends and leveraging them as a strategic core competency for this industry.
Keywords
Citation
Min, J.U. and Ha, H.-K. (2006), "Aligning Reverse Logistics into a Sustainable and Scalable Business Organization – A Benchmarking Study in High-Tech Industry", Journal of International Logistics and Trade, Vol. 4 No. 1, pp. 93-111. https://doi.org/10.24006/jilt.2006.4.1.93
Publisher
:Emerald Publishing Limited
Copyright © 2006 Jungseok Research Institute of International Logistics and Trade
License
This is an Open-Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited