Improvement framework
B.G. Dale
(Quality Management Centre, Manchester School of Management, UMIST)
R.J. Boaden
(Quality Management Centre, Manchester School of Management, UMIST)
265
Abstract
Following research on the subject of TQM, the authors decided that what was lacking was a framework for the introduction and development of the process for continuous quality improvement.
Citation
Dale, B.G. and Boaden, R.J. (1993), "Improvement framework", The TQM Magazine, Vol. 5 No. 1. https://doi.org/10.1108/eb059544
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited