Transforming the legacy of Sears
Arthur C. Martinez
(Chairman and chief executive officer of Sears, Roebuck and Company.)
187
Abstract
Across all sectors, we are witnessing a tremendous resurgence in American business. Bold new thinking, a willingness to embrace change, and a renewed emphasis on quality and customer service are the common factors underlying this resurgence. We at Sears have taken the first few steps on what we know will prove to be a very long journey
Citation
Martinez, A.C. (1997), "Transforming the legacy of Sears", Strategy & Leadership, Vol. 25 No. 4, pp. 30-34. https://doi.org/10.1108/eb054593
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited