How to Build a Benchmarking Team
Michael J. Spendolini
(Principal of MJS Associates, Laguna Beach, CA)
267
Abstract
There is nothing that can wreck a well‐intentioned benchmarking plan faster than selecting the wrong people for the team. Take the company that chose staff members who didn't have enough credibility within the organization to sell their benchmarking team's recommendations to senior management. The team did an excellent job, but without the clout to get their recommendations approved, their efforts failed.
Citation
Spendolini, M.J. (1993), "How to Build a Benchmarking Team", Journal of Business Strategy, Vol. 14 No. 2, pp. 53-57. https://doi.org/10.1108/eb039547
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited