Curbing Promiscuity: Constructing Total Quality in an Acute NHS Hospitals Trust
Peter Jackson
(School of Human Studies, University of Teesside)
23
Abstract
Quality, it has been said, is being ‘used in a bewilderingly promiscuous way’ in professional health care (Pollitt, 1993:162). Its ‘infinite variety’ of forms is now associated with all aspects of the health care enterprise, from inputs and processes to outputs and outcomes (ibid).
Citation
Jackson, P. (1994), "Curbing Promiscuity: Constructing Total Quality in an Acute NHS Hospitals Trust", Management Research News, Vol. 17 No. 7/8/9, pp. 86-88. https://doi.org/10.1108/eb028373
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited