Patients as Consumers: A Case of Packaging Only?
Anthea Symonds
(Department of Social Policy and Applied Social Studies, University of Wales, Swansea)
51
Abstract
This paper is concerned with three main issues; firstly, an analysis of the identity of a ‘consumer’; the change in the power structure of the traditional professional/client relationship which this predicates; and finally, an exploration of the place of consumer power in the public health services.
Citation
Symonds, A. (1994), "Patients as Consumers: A Case of Packaging Only?", Management Research News, Vol. 17 No. 7/8/9, pp. 83-85. https://doi.org/10.1108/eb028372
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited