RENFE MAKES MODEL ALLIANCES
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Abstract
The customerāsupplier strategic alliance established by RENFE, the Spanish national railway company relies on an adapted and customized version of the European model for business excellence developed to rate the performance of every part of the business.
Citation
Loveday, M. (1997), "RENFE MAKES MODEL ALLIANCES", Measuring Business Excellence, Vol. 1 No. 1, pp. 47-50. https://doi.org/10.1108/eb025469
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited