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Steel Corp: Using Logistics Criteria to Segment Customers

Ila Manuj (University of North Texas, Denton, USA)
Markus Gerschberger (University of Applied Sciences Upper Austria, Austria)
Patrick Freinberger (University of Applied Sciences Upper Austria, Austria)

Publication date: 1 November 2018

Abstract

Steel Corp has a large production capacity but a shrinking steel market in Europe. Reaching growing markets like China and U.A.E will be important to sustaining and growing revenue but is tough due to higher transportation costs. In this case, users must identify and use logistics data; logistics customer segmentation and related cost analysis.

Keywords

Acknowledgements

Acknowledgement:

The authors would like to acknowledge the support of project ReSCUE (No. 841333) funded by the Austrian Research Promotion Agency and European Commission's Marie Curie Actions (SCComplexity-628423 International Incoming Fellowship) for their support of this project.

Citation

Manuj, I., Gerschberger, M. and Freinberger, P. (2018), "Steel Corp: Using Logistics Criteria to Segment Customers", . https://doi.org/10.1108/case.cscmp.2018.000021

Publisher

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Council for Supply Chain Management Professionals

Copyright © 2017, Council of Supply Chain Management Professionals

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