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Turnaround at Carpets International

Ralph Boe (School of Business, Dalton State College, Dalton, Georgia, USA)
Marilyn Michelle Helms (School of Business, Dalton State College, Dalton, Georgia, USA)

Publication date: 2 July 2018

Abstract

Synopsis

This case presents turnaround alternatives for a UK-based company, Carpets International (CI), a manufacturer focused on woven carpets and suffering from the ageing equipment and resulting product quality issues during the late 1990s. The case profiles CI’s position in the UK marketplace as well as highlights the growing international competition from Europe and Mexico. Comparisons between customer’s preferences for carpeting in the USA vs the UK are included. Additionally, the case introduces first-mover advantages in the application of innovational ideas applied to a mature industry in another country.

Research methodology

This case study was written by the CEO of the company as the lead author. The case is not disguised.

Relevant courses and levels

This case is appropriate for undergraduate strategic management/business policy classes.

Keywords

Acknowledgements

Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision making. The authors may have disguised names; financial and other recognizable information to protect confidentiality.

Citation

Boe, R. and Helms, M.M. (2018), "Turnaround at Carpets International", , Vol. 14 No. 4, pp. 513-534. https://doi.org/10.1108/TCJ-06-2016-0050

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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