Acceptable risk and life and death decisions: a case study

Abstract

Case description

This case discusses the best-selling security system for preventing shoplifting and the dilemma its startup manufacturer faced when it learned there was a very remote possibility that the system might interfere with heart pacemakers. The theme of the case is that when health is involved, a company must carefully consider any level of preventable risk a product poses, even if that level of risk is extremely low.

Citation

Sherman, C.A. and Anderson, P.M. (2014), "Acceptable risk and life and death decisions: a case study", , Vol. 10 No. 1, pp. 102-107. https://doi.org/10.1108/TCJ-01-2014-0004