Enhancing strategic performance of service organizations: Why alignment between key facets is essential
ISSN: 0258-0543
Article publication date: 13 September 2018
Issue publication date: 25 October 2018
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Consistency between performance measures (PM), strategic orientation and competitive methods can help service organizations to attain greater strategic performance consistency. Alignment and overall competitiveness become more attainable if PM framework design considers a wider array of both internal and external factors than is currently the norm.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
Keywords
Citation
(2018), "Enhancing strategic performance of service organizations: Why alignment between key facets is essential", Strategic Direction, Vol. 34 No. 11, pp. 1-3. https://doi.org/10.1108/SD-07-2018-0161
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited