Adapting outsourcing capabilities: effective response to change

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

In today’s uncertain business world, the only real certainty is change. And firms must respond effectively if they are to enjoy any sustained success. Change takes many different forms. It might relate to market conditions, technological development, or the organization itself. An ability to adapt to shifting circumstances is vital if any lasting competitive edge is to be secured. Outsourcing is perceived as a viable option for many companies. Client firms can benefit hugely from accessing the skills, capabilities and experiences of the vendor providing services to them. Adaptability is perceived as especially important in these relationships. It is highly likely that client circumstances will change at some point during the outsourcing term.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2016), "Adapting outsourcing capabilities: effective response to change", Strategic Direction, Vol. 32 No. 10, pp. 23-26. https://doi.org/10.1108/SD-07-2016-0107