The Choice to Confront: The Antecedents, Outcomes, and Moderators of Confronting Discrimination in the Workplace

Abstract

Discrimination is a widespread problem in organizations and has been linked to a variety of negative personal and organizational outcomes (e.g., Hughes & Dodge, 1997; Jones et al., 2016). Confronting is one way to assuage these harmful outcomes. However, several factors can influence whether these confrontation behaviors take place. First, for individuals to confront, they must recognize the discrimination, interpret it as an emergency, take responsibility, identify a response, and decide to intervene (Ashburn-Nardo et al., 2008). In addition, factors like identity, type of prejudice, confrontation tone, and relationship to the perpetrator can influence decisions to confront, as well as the outcomes associated with these confrontation behaviors. Overall, this chapter reviews the literature on the antecedents, outcomes, and moderators associated with confrontation. Moreover, this chapter provides recommendations for organizations and future researchers based on the reported findings.

Citation

Jaramillo, K., Sabat, I. and Dray, K. (2024), "The Choice to Confront: The Antecedents, Outcomes, and Moderators of Confronting Discrimination in the Workplace", Wasieleski, D. and Weber, J. (Ed.) Diversity, Equity, and Inclusion (DEI) Management (Business and Society 360, Vol. 6), David Wasieleski and James Weber, pp. 77-99. https://doi.org/10.1108/S2514-175920240000006004