The Impact of Digital Technologies on SMEs' Resilience During the COVID-19 Pandemic
Management and Information Technology in the Digital Era
ISBN: 978-1-80382-296-9, eISBN: 978-1-80382-295-2
Publication date: 30 September 2022
Abstract
This research paper aims to empirically analyse the impact of digital technologies and government support on the resilience of small and medium-sized enterprises (SMEs) during the COVID-19 pandemic; in other words, how SMEs survive and manage the negative impact of the health situation with the support of digital technologies and government policy. A questionnaire survey was employed based on a sample of 96 SMEs and was divided into three parts, which comprised 28 questions. The SPSS software was used to analyse the results. The significant findings indicate that digital technologies positively affect SMEs' resilience during the COVID-19 pandemic, combined with public support. This implies that digital technologies help SMEs be resilient and ensure their survival in a unique and challenging environment. This study has practical implications for different stakeholders to evaluate risks in health emergencies, filling a significant research gap in the literature. Furthermore, this research paper can provide empirical results on the potential impact of digital technologies used by SMEs and the availability of government support to survive during the COVID-19 crisis.
Keywords
Citation
Khalil, A., Bousselmi, H.e.W., El Amine Abdelli, M., Baccouche, I., Caridad y López del Río, L. and Nasr, H.E. (2022), "The Impact of Digital Technologies on SMEs' Resilience During the COVID-19 Pandemic", Chemma, N., El Amine Abdelli, M., Awasthi, A. and Mogaji, E. (Ed.) Management and Information Technology in the Digital Era (Advanced Series in Management, Vol. 29), Emerald Publishing Limited, Leeds, pp. 111-126. https://doi.org/10.1108/S1877-636120220000029008
Publisher
:Emerald Publishing Limited
Copyright © 2022 Afef Khalil, Hosn el Woujoud Bousselmi, Mohammed El Amine Abdelli, Imen Baccouche, Lorena Caridad y López del Río and Houssem Edine Nasr. Published under exclusive licence by Emerald Publishing Limited