Integration of Social Media in Recruitment: A Delphi Study

Abstract

Purpose

The development of social media provides new opportunities for recruitment and raises various questions. This chapter aims to clarify areas of agreement and disagreement regarding the integration of social media in recruitment strategies.

Methodology/approach

A Delphi study was conducted among a panel of 34 French experts composed of 26 practitioners and 8 academics.

Findings

Three quantitative results and five qualitative results are presented. Social media appear as an opportunity to raise the strategic role of HR professionals through employer branding strategy, internal skills development, and a greater involvement of managers within the sourcing process.

Practical implications

This study points out several barriers and limits regarding the integration of social media in recruitment strategies and encourage HR professionals to take up the challenge. Multiple recommendations are addressed to HR professionals.

Originality/value of chapter

This chapter is based on an innovative application of the Delphi method. Moreover, it offers a more comprehensive and critical look on the integration of social media in recruitment strategies.

Citation

Girard, A., Fallery, B. and Rodhain, F. (2014), "Integration of Social Media in Recruitment: A Delphi Study", Social Media in Human Resources Management (Advanced Series in Management, Vol. 12), Emerald Group Publishing Limited, Leeds, pp. 97-120. https://doi.org/10.1108/S1877-6361(2013)0000012009