System Change at National Government Level

Abstract

The authors discuss a large system transformation project they designed and implemented in Slovenia at the start of its independence in the early 1990s. Post-mortem insights are useful for practitioners who embark on similarly broad transformation processes. Design issues are discussed such as structuring the pre-contracting phase to guarantee inclusive stakeholder representation and participation throughout the transformation process and how intervention design needs to allow for experimentation and multi-stakeholder alliance building. Application of action research and action learning in a risk-averse environment typical of central governments helped create a sense of ownership, control, and collective accountability in the partner country.

Citation

Saner, R. and Yiu, L. (2018), "System Change at National Government Level", Research in Organizational Change and Development (Research in Organizational Change and Development, Vol. 26), Emerald Publishing Limited, Leeds, pp. 341-388. https://doi.org/10.1108/S0897-301620180000026009