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Researching with places: on using engaged scholarship in marketing

Chloe Steadman (Department of Marketing, Retail and Tourism, Manchester Metropolitan University – All Saints Campus, Manchester, UK)
Steve Millington (Department of Marketing, Retail and Tourism and Institute of Place Management, Manchester Metropolitan University – All Saints Campus, Manchester, UK)

Qualitative Market Research

ISSN: 1352-2752

Article publication date: 8 November 2022

Issue publication date: 15 November 2022

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Abstract

Purpose

As a core element of the marketing mix, place is of central concern within marketing. Yet existing literature typically presents accounts of research about rather than with places. The purpose of this paper, therefore, is to argue that engaged scholarship can help academics, practitioners, policymakers and communities to work collaboratively to solve place-based “wicked problems”. Specifically, this paper focuses on high street revitalisation, a challenge frustrating policymakers and communities since the 1980s.

Design/methodology/approach

This paper draws on a mixed-method research project conducted with place-based stakeholders in Manchester, the UK, to discuss the benefits and challenges arising through an engaged scholarship approach.

Findings

The authors outline several benefits to engaged scholarship, including forming tailored solutions to place-based problems, engendering trust and ongoing research partnerships and generating real-world impact beyond the academy. However, the authors also draw attention to the challenges including political sensitivities within places, additional layers of scrutiny and challenges to dissemination arising through partnership working with organisations external to the university.

Originality/value

Whereas a range of techniques have been used to research places within marketing, engaged scholarship is lacking. This paper, therefore, provides first-hand insights into the benefits and challenges that the authors experienced using the approach. This is of significance because of the rising importance of generating real-world impact within the academy, which the authors feel requires more institutional support. This paper also suggests Van de Ven’s diamond model of engaged scholarship extends to encompass issues of research governance.

Keywords

Acknowledgements

The authors would like to thank the two reviewers and special issue editor for their advice about further enhancing the manuscript. Authors would also like to thank their research partners in the study, Manchester City Council, from whom they learned a lot about doing engaged scholarship research.

The research on which this paper is based was funded by MCC – the research partner in this study.

Citation

Steadman, C. and Millington, S. (2022), "Researching with places: on using engaged scholarship in marketing", Qualitative Market Research, Vol. 25 No. 5, pp. 646-661. https://doi.org/10.1108/QMR-01-2022-0012

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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