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Exploring the integration of ChatGPT in education: adapting for the future

Said Elbanna (Center for Entrepreneurship and Organizational Excellence, College of Business and Economics, Qatar University, Doha, Qatar)
Loreta Armstrong (Center for Entrepreneurship and Organizational Excellence, College of Business and Economics, Qatar University, Doha, Qatar)

Management & Sustainability: An Arab Review

ISSN: 2752-9819

Article publication date: 31 May 2023

Issue publication date: 3 January 2024

3682

Abstract

Purpose

This article aims to explore the advantages of integrating a new generative artificial intelligence (AI) technology in education. It investigates the use of ChatGPT in personalized learning, assessment and content creation and examines ways to manage its limitations and some ethical considerations. The purpose is to stimulate discussion on the effective application of ChatGPT as a tool for learning and skill development while remaining mindful of the ethical issues involved.

Design/methodology/approach

The methodology in this article includes four steps: a literature search, screening and selection, analysis and synthesis. The literature was thoroughly screened and selected on the basis of its relevance to the research question, before selected material were carefully read and analyzed. The insights gained from this analysis were then synthesized to identify key considerations in integrating ChatGPT in education.

Findings

The study concludes that ChatGPT can be effectively integrated into education to automate routine tasks and enhance the learning experience for students, ultimately increasing productivity and efficiency and fostering adaptive learning. However, the limitations of ChatGPT, even when updated, must be borne in mind, including factual inconsistencies, potential bias promotion, lack of in-depth understanding and safety concerns. The study nevertheless highlights the benefits of responsibly integrating ChatGPT within the field of education.

Practical implications

This study has practical implications for educators and policymakers who are interested in the integration of AI technology in education. The study provides insights of using ChatGPT in education.

Originality/value

This article contributes to the existing literature by specifically examining the advantages of integrating ChatGPT in higher education and offering recommendations for its responsible use. Moreover, the article emphasizes ethical considerations in the context of ChatGPT integration.

Keywords

Acknowledgements

The authors acknowledge constructive comments they received from Junaid Qadir on earlier drafts of this article. This paper was partially supported by NPRP grant # [12S-0311-190314] from the Qatar National Research Fund (a member of Qatar Foundation). The statements made herein are solely the responsibility of the authors.

Citation

Elbanna, S. and Armstrong, L. (2024), "Exploring the integration of ChatGPT in education: adapting for the future", Management & Sustainability: An Arab Review, Vol. 3 No. 1, pp. 16-29. https://doi.org/10.1108/MSAR-03-2023-0016

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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