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Organizational effectiveness: the role of culture and work engagement

M. Muzamil Naqshbandi (School of Business and Economics, University of Brunei Darussalam, Jalan Tungku Link, Brunei Darussalam)
Thuraya Farhana Said (School of Business and Economics, Universiti Brunei Darussalam, Gadong, Brunei Darussalam)
Adilah Hisa (School of Business and Economics, Universiti Brunei Darussalam, Gadong, Brunei Darussalam)

Management Decision

ISSN: 0025-1747

Article publication date: 29 May 2024

259

Abstract

Purpose

This study aims to examine the impact of learning organizational culture on organizational effectiveness. The study also explores the role of employee work engagement as the intervening mechanism in the learning organizational culture-organizational effectiveness association.

Design/methodology/approach

The data were collected from middle and top managers using the survey approach from the manufacturing and services sectors in India. Structural equation modeling and fuzzy-set qualitative comparative analysis (fsQCA) were used to analyze the data.

Findings

We found that organizational effectiveness is positively affected by learning organizational culture and that employee work engagement mediates this relationship. Our findings provide an essential building block in the research of learning organizational culture, work engagement and organizational effectiveness.

Originality/value

This study establishes linkages among the variables of interest by examining the impact of a learning organizational culture and work engagement on organizational effectiveness. It augments the existing literature on organizational effectiveness by elucidating the role of a learning organizational culture and work engagement as critical enablers of organizational effectiveness. Additionally, the study furnishes empirical evidence demonstrating the mediating role of work engagement in the relationship between a learning organizational culture and organizational effectiveness.

Keywords

Acknowledgements

The authors thank the three reviewers, the editor-in-chief and the associate editor for their valuable comments during the review process. An earlier version of the paper was presented at the International Academic Conference 2023 on Business, Accounting and Finance organised by the International University of Malaya-Wales from 25–26 February 2023 in Kuala Lumpur, Malaysia.

Citation

Naqshbandi, M.M., Farhana Said, T. and Hisa, A. (2024), "Organizational effectiveness: the role of culture and work engagement", Management Decision, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MD-11-2023-2180

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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