Turn the table around: workplace incivility, coworker deviance, turnover intentions and nurses' job performance
ISSN: 0368-492X
Article publication date: 25 February 2022
Issue publication date: 25 September 2023
Abstract
Purpose
The present study aims to analyze the effect of workplace incivility and coworker deviant behavior on turnover intentions and nurses' job performance.
Design/methodology/approach
Data were obtained from 318 nurses using a structured questionnaire. The multistage sampling technique was used to distribute the questionnaire and analysis was performed through structural equation modeling.
Findings
The findings show association between workplace incivility and coworker deviant behavior on turnover intentions and nurses' job performance. Further, the findings state that coworker deviant behavior has impact on turnover intentions and nurses' job performance.
Research limitations/implications
Results of the study show critical situation for healthcare sector. Findings show that negative behaviors influence nurses' performance and escalate their intentions to leave this profession. These findings can help authorities to take some actions and use interventions to suppress or control these negative behaviors to improve the nursing performance at workplace.
Originality/value
The nursing literature is devoid of evidence about how workplace incivility and coworker deviant behavior influence employee outcomes.
Keywords
Citation
Faheem, M.A., Ali, H.Y., Akhtar, M.W. and Asrar-ul-Haq, M. (2023), "Turn the table around: workplace incivility, coworker deviance, turnover intentions and nurses' job performance", Kybernetes, Vol. 52 No. 9, pp. 3085-3101. https://doi.org/10.1108/K-09-2021-0837
Publisher
:Emerald Publishing Limited
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