AI in talent management in the digital era – an overview
Journal of Science and Technology Policy Management
ISSN: 2053-4620
Article publication date: 30 August 2024
Abstract
Purpose
The purpose of this study is to provide an overview of artificial intelligence (AI) in the talent management sphere. The study seeks to contribute to the body of knowledge with respect to human resource management and AI by conducting a literature review on the integration of AI in talent management, synthesising existing approaches and frameworks, as well as emphasising potential benefits.
Design/methodology/approach
The study adopts desk research, computational literature review (CLR) and uses topic modelling [with bidirectional encoder representations from transformers (BERTopic)] to throw light on the diffusion of AI in talent management.
Findings
The study’s main finding is that the area of AI in talent management is on the verge of gradual development and is in tandem with the growth of AI. We deduced that there is a link between talent management practices (planning, recruitment, compensation and rewards, performance management, employee empowerment, employee engagement and organisational culture) and AI. Though there are some known fears with regards to using the innovation, the benefits outweigh the demerits.
Research limitations/implications
The current study has some limitations. The scope and size of the sample are the primary limitations of this study. No form of qualitative analytics was used in this study; as a result, the information obtained was limited. The study provides a snapshot of AI in talent management and contributes to the lack of literature in the joint fields. Also, the study provides practitioners and experts an overview of where to target investments and resources if need be.
Originality/value
The originality of this study comes from the combination of CLR methods and the use topic modelling with BERTopic which has not been used by previous reviews. In addition, the salient machine learning algorithms are identified in the study, which other studies have not identified.
Keywords
Acknowledgements
Funding: Not applicable.
Declarations: The author(s) declared no possible conflicts of interest regarding the research, writing and/or publication of this article.
Ethics approval and consent to participate: Not applicable. All methods were undertaken in accordance with the relevant guidelines and regulations.
Citation
Dawson, J.Y. and Agbozo, E. (2024), "AI in talent management in the digital era – an overview", Journal of Science and Technology Policy Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JSTPM-06-2023-0104
Publisher
:Emerald Publishing Limited
Copyright © 2024, Emerald Publishing Limited