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Developing intercultural intelligence: Dubai Style

Aleya James (Business Department, Higher Colleges of Technology – Dubai Women's Campus, Dubai, United Arab Emirates)
Nicole M. Shammas (Business Department, Higher Colleges of Technology – Dubai Women's Campus, Dubai, United Arab Emirates)

Journal of International Education in Business

ISSN: 2046-469X

Article publication date: 4 November 2013

932

Abstract

Purpose

This paper aims to explore the link between the theoretical foundations of intercultural intelligence and a practical application examining a course dedicated to developing Emirati students' intercultural intelligence.

Design/methodology/approach

The paper outlines the socio-cultural conditions of the United Arab Emirates as a backdrop to the investigation; establishing the pressing need for intercultural intelligence. The paper provides a theoretical framework to situate the course based on King and Baxter Magolda's trajectory of intercultural maturity (2005) and Davies' theory of “interruptive pedagogy” (2006). Guiding principles for the teaching of intercultural intelligence are given.

Findings

Informal feedback through post-course interviews demonstrates a positive self-perceived change in intercultural understanding having taken the course.

Research limitations/implications

The paper concedes that due to socio-cultural constraints the authors are unable to deliver a course with as much practical experience as the authors would like. As a result, students gain more cultural self-awareness and theoretical understandings of intercultural intelligence than practical engagement.

Originality/value

This paper provides a meaningful contribution to the limited body of knowledge on intercultural intelligence training at a tertiary level in the Arabian Gulf and breaks new ground in three ways: first by demonstrating the link between the UAE socio-cultural and political factors on intercultural intelligence training; second by providing a link between intercultural intelligence theory and practice and third by providing practical suggestions as guiding principles and creative ideas for classroom use. The paper will be of value to teachers and trainers teaching in multi-cultural, international contexts and to those providing organizational training in a variety of business contexts.

Keywords

Acknowledgements

Both authors contributed equally to this article. The authors would like to acknowledge Patrick Devitt for his valuable insight.

Citation

James, A. and M. Shammas, N. (2013), "Developing intercultural intelligence: Dubai Style", Journal of International Education in Business, Vol. 6 No. 2, pp. 148-164. https://doi.org/10.1108/JIEB-05-2013-0021

Publisher

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Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

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