Empowering employees, empowering the environment: green HRM’s journey to happiness, resilience and feedback seeking
Journal of Hospitality and Tourism Insights
ISSN: 2514-9792
Article publication date: 18 April 2024
Issue publication date: 30 April 2024
Abstract
Purpose
Green HRM practices in the hospitality sector are now receiving growing interest. However, the extent to which these practices contribute towards employee non-green workplace outcomes remains largely unknown. This study explores the relationships among green HRM practices, happiness at work, employee resilience, and feedback-seeking behaviour.
Design/methodology/approach
The study employs two-wave data from a sample of 306 five-star hotel employees in India. Using partial least square-structural equation modelling, the relationships are tested.
Findings
The study’s results demonstrate that green HRM practices positively impact happiness at work, employee resilience, and feedback-seeking behaviour. Additionally, the relationship between green HRM practices and feedback-seeking behaviour and employee resilience is mediated by happiness at work.
Research limitations/implications
Drawing on the Job Demands-Resources Theory, Social Exchange Theory, and Broaden and Build theory, this paper proposes that green HRM practices can contribute to happiness at work, employee resilience, and feedback-seeking behaviour.
Practical implications
To establish a positive connection between green HRM practices and employee outcomes, organizations must recognize the vital role played by happiness at work as a mediator. This means that organizations must implement green HRM practices and ensure their positive impact on employee happiness at work.
Originality/value
The originality of this research lies in its holistic approach to green HRM outcomes, suggesting that the benefits of these practices extend beyond environmental impacts to influence the psychological and behavioural dimensions of employees.
Keywords
Citation
Arun Kumar, P., Nivethitha, S. and Vilvanathan, L. (2024), "Empowering employees, empowering the environment: green HRM’s journey to happiness, resilience and feedback seeking", Journal of Hospitality and Tourism Insights, Vol. 7 No. 2, pp. 1130-1147. https://doi.org/10.1108/JHTI-11-2023-0800
Publisher
:Emerald Publishing Limited
Copyright © 2024, Emerald Publishing Limited