The use of Intermediaries (communication specialists) at Parole Board oral hearings in England and Wales
The Journal of Forensic Practice
ISSN: 2050-8794
Article publication date: 24 May 2024
Issue publication date: 7 June 2024
Abstract
Purpose
The purpose of this paper is to find out what role intermediaries have in facilitating communication with victims and prisoners at Parole Board (PB) oral hearings.
Design/methodology/approach
A survey was designed and administered to 39 PB members to find out their perceptions of, and experiences with, the use of intermediaries. Frequency tables and verbatim quotations are used to report the results.
Findings
Overall, participants had not experienced any use of intermediaries with victims or family members presenting victim personal statements at an oral hearing. Further, there had been limited use of intermediaries for prisoners attending oral hearings. Nevertheless, there was a good recognition of a range of communication needs that a prisoner might present with at a hearing. There was also general support for the use of intermediaries with some caution about possible delays to procedural fairness.
Practical implications
The early identification of communication support needs for prisoners and victims attending an oral hearing is essential. The PB should raise awareness with the PB Membership about the role of intermediaries. The PB should continue to develop guidance and policy surrounding intermediaries. Prison lawyers and HM Prison and Probation Service may require specialist training in identifying communication needs in vulnerable prisoners and identifying when a communication specialist might be required for an oral hearing.
Originality/value
To the best of the authors’ knowledge, this is the first published paper examining the role of intermediaries at PB oral hearings. It builds on the evidence base of the use of intermediaries in other criminal justice contexts.
Keywords
Acknowledgements
The authors thank the Parole Board’s Research Governance Group (RGG) for their written comments on the draft research proposal and on the draft academic paper.
The corresponding author is an Intermediary and a Specialist Member of the Parole Board.
Citation
O'Mahony, B.M., Milne, R. and Smith, K. (2024), "The use of Intermediaries (communication specialists) at Parole Board oral hearings in England and Wales", The Journal of Forensic Practice, Vol. 26 No. 2, pp. 129-143. https://doi.org/10.1108/JFP-04-2024-0012
Publisher
:Emerald Publishing Limited
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