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Metaverse adoption as a cornerstone for sustainable healthcare firms in the industry 5.0 epoch

Nazia Shehzad (Liwa College, Abu Dhabi, United Arab Emirates)
Bharti Ramtiyal (Graphic Era Deemed to be University, Dehradun, India)
Fauzia Jabeen (College of Business Administration, Abu Dhabi University, Abu Dhabi, United Arab Emirates)
Sachin K. Mangla (Jindal Global Business School, O P Jindal Global University, Sonipat, India) (Plymouth Business School, University of Plymouth, Plymouth, UK)
Lokesh Vijayvargy (Jaipuria Institute of Management Jaipur, Jaipur, India)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 9 July 2024

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Abstract

Purpose

This research looks into the revolutionary potential of Industry 5.0, healthcare, sustainability and the metaverse, with a focus on the transformation of healthcare firms through cutting-edge technologies such as artificial intelligence (AI) and Internet of Things (IoT). The study emphasizes the significance of sustainability, human-machine collaboration and Industry 5.0 in the development of a technologically advanced, inclusive and immersive healthcare system.

Design/methodology/approach

The study surveyed 354 medical professionals and used structural equation modeling (SEM) to investigate healthcare sustainability, Industry 5.0 and the metaverse, emphasizing the integration of modern technology while maintaining ethical issues.

Findings

The findings highlight Industry 5.0’s and the metaverse’s transformational potential in healthcare firms. The study finds that human centricity (HC) has only a minor direct impact on healthcare sustainability, whereas intelligent automation (IA) and innovation (INN) play important roles that are regulated by external factors.

Practical implications

Utilizing IA inside healthcare organizations can result in significant industrial advancements. However, these organizations must recognize the importance of moderating factors and attempt to find a balance between INN and thesev restraints.

Originality/value

This study makes a substantial contribution to the field by investigating the potential of Industry 5.0, healthcare, sustainability and the metaverse. It discusses how these advances can transform healthcare firms, with an emphasis on patient-centered treatment, environmental sustainability and data ethics. The study emphasizes the importance of having a thorough awareness of these trends and their implications for healthcare practices.

Keywords

Acknowledgements

The authors acknowledge the funding from Liwa College, UAE (No: IRG-BIT-002-2022). The authors thank Abu Dhabi University, UAE, for their support.

Citation

Shehzad, N., Ramtiyal, B., Jabeen, F., Mangla, S.K. and Vijayvargy, L. (2024), "Metaverse adoption as a cornerstone for sustainable healthcare firms in the industry 5.0 epoch", Journal of Enterprise Information Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEIM-10-2023-0559

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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