Impact of analytical alignment on a paradox mindset and resilience
Journal of Enterprise Information Management
ISSN: 1741-0398
Article publication date: 18 January 2024
Issue publication date: 21 February 2024
Abstract
Purpose
In a fast-paced and hypercompetitive environment, organizational members are awash with paradoxes where they are forced to accomplish opposing goals simultaneously (“both/and”) instead of choosing one over the other (“either/or”). The literature has acknowledged paradox as a common type of contradiction in managing information and information technology (IT), but few studies have investigated how individuals can leverage paradoxical tensions. Drawing upon paradox theory, this study develops a research model that embodies a “both/and” paradigm in paradoxical tensions via analytical alignment, a paradox mindset and resilience under environmental dynamism.
Design/methodology/approach
This study examines the research model using hierarchical regression analysis with 308 analytics experts.
Findings
Empirical results find that the alignment of analytical technology and data-driven culture (AT-2DC) has a positive effect on a paradox mindset. Results also show that a paradox mindset has a positive influence on resilience. AT-2DC alignment also mediates the relationship between paradox mindset and resilience. In addition, AT-2DC alignment is more critical to a paradox mindset under a high level of environmental dynamism.
Originality/value
This study sheds light on how individuals can leverage paradoxical tensions with a “both/and” perspective and stay resilient when managing opposing demands and changes.
Keywords
Citation
Yoo, D. and Roh, J. (2024), "Impact of analytical alignment on a paradox mindset and resilience", Journal of Enterprise Information Management, Vol. 37 No. 1, pp. 288-306. https://doi.org/10.1108/JEIM-03-2023-0138
Publisher
:Emerald Publishing Limited
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