Toward cooperative competitiveness for community development in Economic Society 5.0

Ratri Wahyuningtyas (School of Economics and Business, Telkom University, Bandung, Indonesia)
Ganjar Disastra (School of Applied Science, Telkom University, Bandung, Indonesia)
Risris Rismayani (School of Economics and Business, Telkom University, Bandung, Indonesia)

Journal of Enterprising Communities: People and Places in the Global Economy

ISSN: 1750-6204

Article publication date: 1 February 2022

Issue publication date: 28 April 2023

5294

Abstract

Purpose

Economic Society 5.0 is the answer to the challenges of the Industrial Revolution 4.0 through the creation of new value from the development of advanced technology that aims to reduce the gap between human and economic problems. Excellent human resources and adequate digital infrastructure are requirements in an Economic Society 5.0. Cooperatives as community economic organizations are players in the Industrial Revolution 4.0. Because of low competitiveness, cooperatives cannot create new and sustainable income streams, particularly digitalization capabilities. This study aims to encourage the competitiveness of cooperatives in the West Java region, Indonesia, in an Economic Society 5.0 by identifying the correlation between digital capabilities, digital orientation, employee resistance, government support, digital innovation and competitiveness.

Design/methodology/approach

This study uses a quantitative method through surveys as data collection techniques by distributing questionnaires to 386 leaders of cooperatives in West Java. Hypothesis testing uses analysis technique of structural equation modeling with partial least squares tool.

Findings

There are five hypotheses that are supported in the proposed model in this study. Digital orientation and government support have a positif and significant effect on digital innovation, in contrary; digital capability and employee resistance do not show any effect. Digital orientation, government support and digital capability also have a positive and significant effect on competitiveness. Meanwhile, employee resistance and digital innovation have no significant effect on competitiveness. Digital innovation was also found not to mediate the relationship between digital orientation, government support, digital capability and employee resistance with competitiveness.

Originality/value

This study provides new insights into the study of cooperatives as community’s economic institutions. This study adds empirical evidence of the factors that influence the competitiveness of cooperative institutions in Indonesia as a driver of the community’s economy. This study also provides practical implications for the development of cooperative competitiveness in developing countries, particularly in Indonesia.

Keywords

Citation

Wahyuningtyas, R., Disastra, G. and Rismayani, R. (2023), "Toward cooperative competitiveness for community development in Economic Society 5.0", Journal of Enterprising Communities: People and Places in the Global Economy, Vol. 17 No. 3, pp. 594-620. https://doi.org/10.1108/JEC-10-2021-0149

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Ratri Wahyuningtyas, Ganjar Disastra and Risris Rismayani.

License

Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at http://creativecommons.org/licences/by/4.0/legalcode


1. Introduction

Economic Society 5.0 is an economic condition that focuses on community by providing solutions through new technologies in all industries and social activities to achieve sustainable economic development (Higashihara, 2018; Keidanren Policy and Action, 2016; Nakanishi, 2019). One of the initiatives to build this condition must start from business organizations as the most influential institutions of modern society (Potocan et al., 2021). One of the accelerating economic improvements is through economic digitization, particularly cooperatives, and small and medium enterprises (SMEs), to realize an Economic Society 5.0. Cooperatives are business entities that play a role in strengthening the community’s economy as the basis of the national economy. The entities develop the national economy as a joint effort based on the spirit of kinship and economic democracy (Regulation of Minister of Cooperatives Number 09 of 2018, 2018). Therefore, cooperatives play a vital role in supporting the national economy, the existence and management of cooperatives in Indonesia need attention from the government to achieve the planned goals.

Economic Society 5.0 has a close relationship with companies and super-innovative communities (Konno and Schillaci, 2021), emphasizing digital factors in managing companies. Digital capabilities are one of the human factors that can create value for organizations through collaborative processes that are integrated with customers (Chuang and Lin, 2015; Saunila et al., 2018). Innovation is identified as necessary for competitiveness by introducing new operational elements and the use of technology to improve efficiency and business processes (Damanpour et al., 2009; Muston-Ollila and Lyytinen, 2004; Piening and Salge, 2015). Competitiveness is the primary output of entrepreneurship and business activities in the economy (Amoros et al., 2012). A common perspective on entrepreneurship enables people to participate in economic, social and regional development by encouraging job growth and new business activities through value creation, growth, profit, managerial capability and innovation (Gartner, 1990; Ramadani et al., 2015). Therefore, government support is needed by companies in encouraging and helping to create an environment for the innovation process, which will have a positive impact on organizational performance (Jansen et al., 2006; Lall and Teubal, 1998; Lazzarini, 2013; Lichtenthaler, 2009; Sapir et al., 1993; Wei and Liu, 2015). Technology and consumer needs have modified the global competition paradigm. One of the examples is applying online systems as a new digital tool to overcome competitive pressures (Lányi and Kruzslicz, 2021; Saridakis et al., 2018).

The United Nations and developed countries agree that cooperatives have a valuable and positive role in enhancing the economic and social development of the community (Bidin, 2007). In 2012, the United Nations declared International Cooperatives to promote the growth and strengthening of cooperatives worldwide in the development of the global social economy and to support small producer opportunities and services, such as access to information, markets, technology, natural resources, credit, training and warehousing (Food and Agriculture Organization of the United Nations, 2012). Cooperatives have contributed to people and communities’ economic and social development through their operations in various economic enterprises (Shafii et al., 2019). That causes cooperatives to become the pillars of the national economy in several countries. In Malaysia, the cooperative movement has positively impacted Malaysia’s economic development since 85 years ago (Manap and Tehrani, 2014). Cooperatives have also created an essential source of income as a form of socio-economic development in Vietnam (Tran et al., 2021).

There are 127,124 cooperatives spread throughout Indonesia, of which the West Java region occupies the second largest number of registered cooperatives with a total of more than 14,706 in 2020, although most of them are inactive (Indonesian Statistic Agency, 2021). Cooperatives in Indonesia have an active status if they regularly report in the last three years, based on data from the Ministry of Cooperative and SME (2020), only 25.03% of cooperatives are declared active. The Head of West Java Province’s Cooperatives and Small Business Office, Kusmana Hartadji appealed for cooperatives to improve themselves in the face of the Industrial Revolution 4.0. In this era, all individuals and business entities, including cooperatives, must continue to monitor and equip themselves with digitalization and automation (Rachmawati, 2019). Prof Rully Indrawan, Secretary of the Ministry of Cooperatives and Small and Medium Enterprises, said that in the last four years, from 2017 until 2020, as many as 81,686 cooperatives in Indonesia have been dissolved. In West Java, almost half of the cooperatives have been disbanded because of the low quality and durability of the cooperatives. Therefore, they must change the way of doing business by using the development of information technology (Andiyawan, 2020). Every cooperative member must be equipped with creativity and innovation to utilize digital technology in management to accelerate the adaptation and transformation to face environmental changes.

Community development is seen as a process that mobilizes resources and builds the capacity of local people by working together to improve social and economic conditions in their communities. Cooperatives are considered a proper vehicle for community development because local communities run cooperative businesses to control the socio-economic society (Majee and Hoyt, 2011). Consequently, in Economic Society 5.0, cooperatives need to capture both nationally and internationally market opportunities through reliable employees who can take advantage of digital technology. This study aims to encourage the competitiveness of cooperatives in West Java, Indonesia, by identifying the correlation between digital capabilities, digital orientation, employee resistance, government support, digital innovation and competitiveness. Verification analysis was used as the next step to determine the relationship between variables. A questionnaire was distributed to the heads of cooperatives with active status in West Java, determined based on a proportional simple random sampling technique.

This paper is organized as follows. Section 1 clarifies the introduction that describes the theoretical and practical background that underlies the importance of this research. The literature review in Section 2 discusses the theories behind competitiveness and factors influencing today's digital environment, community development and the development of cooperatives in West Java. Section 3 explains the research methodology that consists of the sample and the data collection, measurement and analysis. Furthermore, the data processing results are described, including quantitative data using the partial least squares (PLS) correlation results. Section 4 contains a descriptive analysis to provide a comprehensive picture of the research results. Section 5 explains the result of hypotheses testing and the final findings. Section 6 is practical implications containing suggestions for every party to develop the competitiveness of cooperatives in community development in the era of an Economic Society 5.0. In Section 7, the conclusion states the limitation of this research and suggestion for further study.

2. Literature review

2.1 Cooperative organization in community development

Community development has been defined in many different ways. Most practitioners regard community development as an outcome – a physical, social and economic improvement in society – while most academics view community development as a process: the ability of people to collaborate and increase their capacity to do so (Phillips and Pittman, 2014). To understand community development, we need to understand what is meant by the term community. “Community” can refer to a location (communities of place) or a collection of individuals with similar interests or ties either nearby or apart (communities of interest) (Phillips and Pittman, 2014). The National Research Council (1975) defines a community as a group of people who live close to each other and are united by common interests and mutual assistance. Ismail (2009) defines a community in general as a group of individuals who live close together, interact regularly, share the same goals and depend on each other to meet particular needs. Community members have a sense of community, commitment to the group’s welfare, openness in communication and a sense of responsibility to others and themselves. Community development can be defined as an initiative undertaken by the community in partnership with an external organization or company to empower individuals and groups by providing them with the skills they need to make changes in their communities (Ismail, 2009).

The practice of community development refers to various types of activities carried out in local communities, villages, neighborhoods or places of residence (Kumpulainen and Soini, 2019). This practice is an effort to improve the community’s welfare and is often applied in village development, along with the social problems that arise in the village (Horlings, 2016; Pawar, 2014). The United Nations (UN, 1971) defines community development as an organized effort of individuals within the community undertaken to help solve community problems with minimal assistance from external organizations. These external organizations can include governmental or non-governmental organizations and companies of diverse types and sizes, such as SMEs or multinational corporations. The main contribution of the concept of community development is the recognition that a city or neighborhood is not just a collection of buildings but a “community” of people facing problems along with an untapped capacity for self-improvement. Community development has grown into a recognized discipline of various academic fields, including sociology, economics, political science, planning, geography and others (Phillips and Pittman, 2014).

Cooperatives are urgently needed to help decipher the problems that arise through a community development orientation to assist in the self-development of innovations selected by collaboration (Handayani and Supriyadi, 2016). Cooperatives can generate community participation as development partners, not only as a target group. The acceleration of cooperative innovation aims to empower the community, which is directed toward increasing entrepreneurship, creativity, initiative, business tenacity and the courage to take risks. Cooperatives are a central organizational mechanism for a more resilient community economic system. They can serve as an effective tool and an essential instrument for community development that can provide a broader impact in improving the socio-economic community by focusing on the vision and resolution of broader socio-economic issues (Jiboye et al., 2019; Vieta and Lionais, 2015). Cooperatives become a socio-economic movement by presenting an alternative economy through increasing the participation of local communities. Head of Village-Owned Enterprises (BUMDes) Sukatani and Chair of the Garut Regency BUMDes Association remarked that cooperative services could help village-owned enterprises serve as pillars of rural economic activity by increasing community capacity through economic encouragement to community businesses (Kania et al., 2021).

2.2 Competitiveness

Competitive advantage exists when a company can provide the same benefits as competitors but at a lower cost (cost advantage) or when a firm offers benefits that exceed competing products (differentiation advantage). The sources of competitive advantage are technology and innovation, human resources and organizational structure (Wang et al., 2011). “Competitiveness” refers to the ability to reduce costs, seize emerging opportunities and face business threats so that the opportunity becomes a competitive advantage, which is the key to organizational success (Barney, 1991; Jahanshahi and Bhattacharjee, 2019). Competitiveness is measured through several aspects, namely, profitability, efficiency and growth (Wisenthige and Guoping, 2016). “Profitability” measures the increase in profit and the level of risk in facing financial difficulties, while “efficiency” includes the ability to produce more products and profits using currently existing resources. “Growth” measures the increase in assets and sales that are useful in the development of cooperatives. Competitive advantage could be viewed as a method to explain an organization’s competitiveness. An analytical context could become a means of discovering how an organization’s strategy leads to an inevitable result or strategic position according to specific strategic indicators (Pramudiana et al., 2017). An emerging contemporary perspective has gained popularity as the industry embraces the disruptive era, namely transient competitive advantage.

2.3 Digital innovation

Digital innovation is defined as the implementation of new ideas in creating market offerings, business processes or models resulting from the use of digital technology (Garud et al., 2013; Nambisan et al., 2017). The unique nature of digital technology enables new types of innovation processes that differ from industrial-era analog innovations (Henfridsson, 2014). Digital innovation has three key characteristics: convergence, generativity and a distributed nature (Hoffman, 2018). Driven by the ubiquitous coverage of computing and the exponential growth of data processing capacity with meager cost, computers are now able to incorporate the features of communication devices, and smartphones are taking up most of the computer’s functions (Pon et al., 2015; Tilson et al., 2010). Competition in digital platforms is relatively high, so it is necessary to use technology for innovation in digital platforms (Dutta and Sarma, 2021). Barriers to the growth of innovation include the reluctance to close down failing programs or organizations, overreliance on high performers as a source of innovation, technologies available but constraining cultural or organizational arrangement, no rewards or incentives to innovate or adopt innovations, poor skills in operational risk or change management, short-term budget and planning horizons, delivery pressures and administrative burdens, and a culture of risk aversion (Mulgan and Albury, 2003). Digital innovation has become an integral part of digital users whose utilization depends on their level of internet skills (Dutta and Sarma, 2021; Wittendorp, 2017). A company’s digital innovation is measured by ownership, excellence, uniqueness and the novelty of its digital products (Khin and Ho, 2019; Paladino, 2007).

2.4 Digital capability

Technological skills and competencies are vital resources required for the innovation process (Freel, 2005; Renko et al., 2009). Irrespective of the adept use of technology in an organization, its use and services require effective and efficient management (Lu and Ramamurthy, 2011). The capability to transform a broader resource base to execute a digital strategy is essential in the digital economy to maintain a company’s competitiveness even in a highly changing environment (Peteraf et al., 2013; Sousa-Zomer et al., 2020). In the context of digital products, digital capabilities are defined as the company’s skills, talents and expertise in managing digital technology in developing new products. A successful digital transformation supports an organization in developing multiple capabilities in many different areas (Carcary et al., 2016). Meanwhile, dynamic capabilities are part of the competencies that enable companies to create new products and processes and respond to changes in market conditions (Teece et al., 1997). Digital capability is measured through two aspects, namely, dynamic managerial capabilities and organizational capability. Dynamic managerial capabilities include managerial cognition related to understanding the current situation, future developments, market situations and adapting to changes. Managerial social capital is related to formal and informal relations with external parties and the allocation of resources to seize opportunities and challenges of change. Managerial human capital includes mastery of digital knowledge, digital experience and expertise in using digital technology. Organizational capabilities describe the mastery of learning and development activities, network management and the ability to reach potential markets (Li et al., 2018).

Although some significant studies have supported the relationship between capabilities and technological innovation, only a few papers have reported the impact of digital capabilities on digital innovation. Khin and Ho (2019) identified that digital capability has a positive effect on digital innovation. Digital capabilities are fundamental to change customer experiences, operational processes, and business models (Westerman, 2012). The skills gap emerges as one of the obstructions in the digital transformation process. Digital capability needs to be implemented to materialize the full potential of a strategic change, and the capability has become a significant element for incumbent companies to compete in the digital era (Sousa-Zomer et al., 2020; Warner and Wager, 2019). Companies need new dynamic capabilities to stay competitive in a digital age, which relies on the company’s ability to experience disruptions and seize and reconfigure business elements appropriately and continuously (Raj et al., 2020; Svahn et al., 2017; Vial, 2019). Companies need digital transformation capabilities to implement digital strategies and maintain competitiveness by constantly changing their resources to a broader basis, creating insights regarding the complexities of digital transformation (Sousa-Zomer et al., 2020; Warner and Wager, 2019). Organizations with strong digital transformation capabilities ensure responsiveness and competitiveness in a dynamic environment (Sousa-Zomer et al., 2020). This study proposes the following hypothesis:

H1.

Digital capability has a positive and significant effect on digital innovation.

H2.

Digital capability has a positive and significant effect on competitiveness.

2.5 Digital orientation

Digital orientation is defined as the company’s commitment to applying digital technology to provide innovative products, services and solutions. Without dedication to technology trends and adopting proper digital technologies, a company will not be able to develop innovative solutions by current business trends. Digitally oriented companies are more likely to generate digital innovations (Khin et al., 2012). Supported by a resource-based theory, companies with a superior technology orientation accomplish greater levels of innovation due to their expanded vision and commitment to using novel technology to develop innovative products. Digital orientation is measured from three aspects, namely market, entrepreneurial and learning orientations. “Market orientation” means having the flexibility to respond to market information as well as the initiative to seek and comprehend information to seize market opportunities. “Entrepreneurial orientation” refers to innovating behavior, commitment and readiness to use the latest technology in product development, as well as readiness to innovate by using digital technology. Meanwhile, “learning orientation” focuses on an environment that is open to fresh ideas, adoption of the latest technology, development of technology-related skills, the courage to take risks and understanding consumers’ needs (Quinton et al., 2018).

Several works have discussed the relationship between technology orientation and innovation. Some researchers found a positive relationship between technology orientation and product innovation (Hortinha, 2011; Yang et al., 2012). Khin and Ho (2019) identified that digital orientation has a positive effect on digital innovation. Adopting an online system as a new digital tool will help overcome competitive pressures even though many companies are still not fully aware of this situation (Saridakis et al., 2018). The use of new technology and the use of online will become the company’s competitiveness through operational efficiency and the creation of a better customer experience (David Goerziga and Bauernhansl, 2018; Li et al., 2018; Goldfarb and Tucker, 2019). More empirical tests concerning the positive effects of technology orientation on innovation are still needed (Khin et al., 2012). This study proposes the following hypothesis:

H3.

Digital orientation has a positive and significant effect on digital innovation.

H4.

Digital orientation has a positive and significant effect on competitiveness.

2.6 Employee resistance

The global economy has an impact on customers, competition and change. Change itself is something to be experienced by individuals and organizations in a dynamic environment. Changes that occur often spark resistance from all parties involved or affected by these changes. Resistance can either emerge from individuals or groups, and organizations. The causes of individual resistance include habits, a sense of security, fear of uncertainty, economic factors and perceptions. For groups, organizational resistance includes inertial barriers, a limited focus of change, a threat to expertise, power relations and resource allocation (Robbins and Judge, 2017). Resistance as an outcome of social construction is measured by responding to change, new things, seeking new ways of working and composure in facing sudden changes (Langstrand and Elg, 2012; Thakur and Srivastava, 2018).

Very dynamic changes, especially in the digital era, are very likely to be responded to by the emergence of resistance to threats felt by individuals in organizational settings (Ford et al., 2002; Langstrand and Elg, 2012). The status quo will produce passive resistance, which is a general tendency to consciously refuse before evaluating a new product due to innovation (Heidenreich and Kraemer, 2015; Nel and Boshoff, 2021). A study from Zwick (2002) found that internal resistance to innovation arises because employees do not know the benefits. Then according to Joachim (2018) that resistance has a negative effect on innovation adoption. Talwar et al. (2020) said that resistance is one of the leading causes of innovation failure. This study proposes the following hypothesis:

H5.

Resistance has a negative and significant effect on digital innovation.

H6.

Resistance has a negative and significant effect on competitiveness.

2.7 Government support

The “perception of organizational support” is defined as a form of employees’ beliefs about the company’s concern regarding work, working convenience and the employees’ contributions (Rhoades and Eisenberger, 2002). Organizational support is the employees’ perspective of the company’s appreciation for what they do and the extent to which the company cares that their needs are important (Higazee et al., 2016). Organizational support can be materialized in the form of competitive salaries, provision of proper working equipment, flexible working hours, provision of company facilities and good career opportunities. Within the scope of a country, government support is crucial for improving the community’s economy. A case study in India shows that the government’s role in encouraging young communities through the facilitation of schemes and policies to launch a business has boosted the economy (Agarwal et al., 2020).

Government support is measured through several aspects, covering scientific, technical and manufacturing support and consulting, financial, informational, learning, human resource development and export supports. Scientific, technical and manufacturing support includes assistance for technology implementation, establishing collaborations and innovative environments through cooperation and establishing international collaborations on innovation. Consulting support includes easy access to information, consulting and setting up a network or technology platform. Financial support includes providing credit facilities, funding for starting new businesses and the efficient use of technology. Informational support includes providing information and telecommunication networks, developing a culture of innovation, providing information regarding development programs and using public facilities and required infrastructure. Learning and human resource development support include establishing innovative networks, providing educational programs, improving digital competence, providing cooperative management and opportunities to participate in international programs. Export support includes cooperation with foreign organizations, assistance in promoting cooperative products, planning international expansion and providing access to information and international networks as partners (Kolisnichenko, 2017).

Support from various parties to jointly face changes in the digital era is important, especially support from the government. Government support in encouraging and assisting companies to create an innovative environment will have a positive impact on organizational performance as international competitiveness for innovative companies in achieving sustainable growth (Lall and Teubal, 1998; Lazzarini, 2013; Sapir et al., 1993; Jansen et al., 2006; Lichtenthaler, 2009; Wei and Liu, 2015). The government must allocate resources to produce a product’s comparative advantage (Cele et al., 2021; Suwannarat, 2017; Boyle, 2002). A study by Zhang et al. (2017) found that institutional support positively affects product and process innovation and company performance. This study proposes the following hypothesis:

H7.

Government support has a positive and significant effect on digital innovation.

H8.

Government support has a positive and significant effect on competitiveness.

2.8 Mediating role of digital innovation

Competitiveness and performance improvement are positive impacts that organizations can get when they continue to innovate. Innovation, which refers to introducing new operational elements and the use of technology to improve efficiency and business processes, is identified as important competitiveness (Piening and Salge, 2015; Muston-Ollila and Lyytinen, 2004; Damanpour et al., 2009). Increased innovation results by taking the form of a platform will create corporate value (Agostini et al., 2020). This positive impact has been found in various studies on large companies and SMEs (Lee and Tsai, 2005; Hernandez-Espallardo and Delgado-Ballester, 2009). In the context of digital innovation, several research results also show positive results. Research by Westerman et al. (2011) and Weill and Woerner (2015) show better earnings for companies that use digital technology. Previous studies have also shown a direct influence of technological capability and technology orientation on innovation (Sainio et al., 2012; Zhou and Wu, 2010). However, Chae et al. (2014) found no relationship between IT capability and organizational performance, so they suggested that other researchers include other variables in the relationship between IT capability and performance. We argue that the innovation variable can be a mediator variable in this relationship. In line with Al-Ansari et al. (2013), who suggested that innovation can be used as a mediator in the relationship between technology orientation and performance. Therefore, given the limitations of previous research on the indirect effect of technological capability and orientation on performance, particularly in cooperatives. Related to resistance, Joachim (2018) found that resistance has a negative impact on innovation adoption.

Meanwhile, the adoption of innovation has a positive effect on the competitive advantage of SMEs (Distanont and Khongmalai, 2018). It means that the relationship of resistance to indirect competitive advantage needs to be clarified. This study proposes the following hypothesis:

H9.

Digital innovation has a positive and significant effect on competitiveness.

H10.

The influence of digital capability on competitiveness is mediated by digital innovation.

H11.

The influence of digital orientation on competitiveness is mediated by digital innovation.

H12.

The influence of resistance on competitiveness is mediated by digital innovation.

H13.

The influence of government support on competitiveness is mediated by digital innovation.

3. Research methodology

3.1 Sample and data collection

This research is a quantitative research by distributing online questionnaires to the heads of cooperatives in Indonesia in the period January to May 2021. Respondents were selected based on proportional simple random sampling technique. The population of this study involves all cooperatives with active status throughout 27 cities and regencies in West Java, namely, Banjar City, Tasikmalaya City, Cimahi City, Depok City, Bekasi City, Cirebon City, Bandung City, Sukabumi City, Bogor City, West Bandung Regency, Bekasi Regency, Karawang Regency, Purwakarta Regency, Subang Regency, Indramayu Regency, Sumedang Regency, Majalengka Regency, Cirebon Regency, Kuningan Regency, Ciamis Regency, Tasikmalaya Regency, Garut Regency, Bandung Regency, Cianjur Regency, Sukabumi Regency, Bogor Regency and Pangandaran Regency. The respondents who filled out the questionnaire were the heads of cooperatives selected based on a proportional simple random sampling technique with a sample size of 386 heads of cooperatives in West Java. In this study, respondents consisted of 59.35% men and 40.65% women. Based on age, 62.58% of the respondents were under 27 years old, 7.10% were between 27 and 32 years old, 12.26% were 33–38 years old and 18.06% were between 39 and 44 years old. Regarding how long the cooperatives had been established, 61.29% of respondent cooperatives had been established for more than 12 years, 13.55% had been established for 6–8 years, 12.26% for 9–11 years, 9.68% for 2–5 years and 3.23% for less than two years.

3.2 Measurement

The variables used in this study include digital capabilities (DC), digital orientation (DO), resistance (RS), government support (GS), digital innovation (DI) and competitiveness (CV). Fourteen indicators are used to measure DC based on Li et al. (2018), 12 indicators to measure DO based on Quinton et al. (2018) and 13 indicators to measure RS based on Thakur and Srivastava (2018). Meanwhile, GS is measured through 31 indicators based on Kolisnichenko (2017), DI through six indicators based on Paladino (2007) and CV through six indicators based on Wisenthige and Guoping (2016). Table 1 shows the indicators for each variable. Measurements were carried out through the mean score and PLS. The mean score interpretation is used as a descriptive statistic (Moidunny, 2009) to measure the current implementation of the measured variables. The mean score will be calculated for each indicator. The PLS method is used to measure the correlation between variables to determine which ones significantly influence the competitiveness of cooperatives. The PLS method demands significantly fewer requirements on sample size and distribution than covariance analysis and does not require normally distributed input data. PLS provides consistent and reliable results and can be applied to complex structural equation models with many constructs (Urbach and Ahlemann, 2010).

3.3 Data analysis

For data assessment, descriptive analysis is used to describe the current condition related to RS, DC, DO, DI, GS and the level of CV using the mean score technique. Criteria for the mean score are: 1.00–1.80 is very low, a mean >1.81–2.60 is low, >2.61–3.40 is medium, >3.41–4.20 is high and a mean >4.21–5.00 is very high.

Next, the structural equation model (SEM) analysis from PLS approach was carried out to assess the suitability and validity of the measurement construct prior to the examination of the structural model for path coefficients or relationships between variables. PLS is a reliable tool to test predictive models because it has the advantage that it can be used to predict models with a weak theoretical basis. These data do not meet classical assumptions such as not normally distributed, multicollinearity problems, autocorrelation problems, small sample sizes and can be used for formative and reflective constructs (Tenenhaus et al., 2005).

The PLS model consists of two components, namely, the measurement model (outer model) and the structural model (inner model). A measurement model is a model that relates the observed manifest variable to the latent variable. At the same time, the structural model describes the relationship between latent variables in the SEM-PLS model. The evaluation criteria for the measurement model include convergent validity, discriminant validity and reliability. Convergent validity is the extent to which a measure is positively correlated with alternative measures of the same construct. High outer loadings on the constructs indicate that the related indicators have many similarities captured by the constructs (Hair et al., 2014). An acceptable value for convergent validity is if loading factor > 0.5 (Bagozzi et al., 1991) and average variance extracted (AVE) > 0.5 (Fornell and Larcker, 1981). Discriminant validity is the extent to which a construct is completely different from other constructs by empirical standards. Discriminant validity value is good if the square root AVE is greater than the inter construct correlation coefficient (Fornell and Larcker, 1981). Reliability is measured through composite reliability (CR) with the criteria of CR > 0.7, it means it has high reliability. In addition, Henseler et al. (2015) proposed the heterotrait-monotrait correlation ratio (HTMT) as an approach to assess discriminant validity. Henseler et al. (2015) used threshold values of 0.85 and 0.90.

The next analysis for structural model evaluation includes R2, Q2 and f2. R2 shows the level of determination of exogenous to endogenous variables. The value of R2 shows the value of determination, the higher the value of R2, the better the value of determination The Q2 (Stone–Geisser) score measures how well the model and its parameter estimates generate the observed values. The greater the value of Q2 (or Q2 > 0), indicating the predictive model is more accurate and relevant (Chin, 1998). f2 shows a change in the value of R2 in the endogenous construct. Changes in the value of R2 indicate whether the exogenous construct has a substantive effect on the endogenous construct. If the value of f2 < 0.02, then the effect of exogenous latent variable is insubstantial, 0.02 < f2 < 0.15 is weak, 0.15 < f2 < 0.35 is moderate and f2 > 0.35 is a strong category.

4. Results

This section describes the current condition regarding implementing each indicator of the variables DC, DO, RS, GS, DI and CV of cooperatives in West Java. Each indicator will have a mean score to determine the criteria for the assessment results, as shown in Table 2. Criteria for the mean score are: 1.00–1.80 is very low, a mean >1.81–2.60 is low, >2.61–3.40 is medium, >3.41–4.20 is high and a mean >4.21–5.00 is very high. From the descriptive analysis, it can be seen that the result of DC, DO, GS, DI and CV of cooperatives was in high criteria. Resistance is very low criteria means that cooperatives tend not to resist the changes in the business environment.

4.1 Measurement model evaluation

The hypothesis in this study was tested using the PLS approach, assisted by using WarpPLS. Evaluation of the measurement model is done by calculating the coefficients of convergent and discriminant validity. Convergent validity assesses the extent to which a measure is highly correlated with alternative measures gauging the same construct (Hair et al., 2014). Discriminant validity ensures that the construct measure is empirically unique and represents an interesting phenomenon not captured by other measures in the SEM. In this study, all constructs are modeled as reflective constructs so that all indicators must have a high proportion of variance (Hair et al., 2014). To determine convergent validity, the coefficients of reliability (factor loadings) and AVE were computed, and the results can be seen in Table 3. Reliability is measured through CR with the criteria that if it has a CR > 0.7, it means it has high reliability. Table 3 shows the evaluation of the measurement model.

The loading factor value of all indicators was above the threshold value, which was 0.5 (Hair et al., 2014). Meanwhile, the AVE value for all variables was above 0.5, thus confirming the existence of convergent validity for DC, DO, RS, GS, DI and CV (Hair et al., 2014; Henseler et al., 2009). CR testing was conducted using WarpPLS, with the reference that if the CR coefficient was ≥0.70, the questionnaire was reliable. Based on Table 3, the CR value for all variables was above 0.9, thus confirming the high reliability of DC, DO, RS, GS, DI and CV. Table 4 shows the results of the Fornell-Larcker criteria in this study. The results showed that the measurement model in this study had met the criteria of discriminant validity, convergent validity and reliability.

Next, HTMT analysis was used to estimate the correlation between the constructs. The interpretation of the indicators from the two constructs shows a clear HTMT value less than one, the actual correlation between the two constructs is most likely different from one, and they must be different (Henseler et al., 2015). Table 5 shows that HTMT in this study met the requirements of discriminant validity, which indicates that the two constructs, are different empirically.

4.2 Structural model evaluation

Structural model analysis was conducted to evaluate the relationship between variables. The comprehensive results of the analysis are presented in Table 6.

Based on the path coefficient value and the p-value for the direct influence, DO and GS have a significant positive influence on DI and CV. This positive path coefficient indicates that the higher the DO and GS, the greater the possibilities of DI and CV of the cooperative. In addition to DO and GS, DC also has a significant positive influence on CV. This positive path coefficient indicates that the higher the DC mastered by cooperative management, the greater the possibility of CV. Regarding indirect influence, DI cannot be a variable that intervenes between DC, DI, RS and GS toward CV. The effect size of the relationship between constructs needs to be done to see the relevance of the resulting significant effect. Table 7 shows the effect sizes of the relationships between constructs.

A strong effect is found in the relationship between digital orientation and digital innovation (f2 = 0.424). The moderate effect is found in the relationship between digital capability and competitiveness (f2 = 0.188), the relationship between digital orientation and competitiveness (f2 = 0.348), the relationship between government support and digital innovation (f2 = 0.228) and the relationship between government support and competitiveness (f2 = 0.201). Then the weak effect is found in the direct relationship between resistance to digital innovation (f2 = 0.027) and the relationship between digital innovation and competitiveness (f2 = 0.028). There was also found the relationship that showed insubstantial effect between digital capability and digital innovation (f2 = 0.014), resistance to competitiveness (f2 = 0.018) and the influence mediated by digital innovation, both for the relationship between digital capability and competitiveness (f2 = 0.001), digital orientation and competitiveness (f2 = 0.016), resistance and competitiveness (f2 = 0.001) and government support and competitiveness (f2 = 0.009). It means that the effect sizes of the proposed structural model have insubstantial, weak, moderate and strong effect sizes.

The predictive relevance of Q2 was used to verify the validity of the model predictions. The results of the study found that digital innovation (Q2 = 0.608) and competitiveness (Q2 = 0.605) had a good predictive model and relevance (Chin, 1998). Table 8 shows the Stone-Geisser score, which shows the Q2 value for the endogenous digital innovation and competitiveness variable.

As displayed in Figure 1, the value of R2 in the endogenous variables DI and CV was 0.693 and 0.783, respectively. The finding indicates that the exogenous variable can explain the variant in each endogenous variable by 69.3% and 78.3%, respectively.

5. Discussion

The research question in this study is “What are the factors that influence the competitiveness of West Java’s cooperatives in Economic Society 5.0?”. Meanwhile, this research aims to encourage the competitiveness of cooperatives in West Java, Indonesia, through the correlation between digital capabilities, digital orientation, resistance, government support, digital innovation and competitiveness. The hypothesis testing using SEM-PLS is done to answer the research question and to achieve the research objective. The results of hypothesis testing show that digital orientation and government support have a significant positive influence on digital innovation, but digital capability and resistance have no significant influence on digital innovation. Digital orientation, government support and digital capability also have a significant positive influence on competitiveness. Meanwhile, resistance and digital innovation have no significant influence on competitiveness. Digital innovation does not mediate the influence between digital orientation, government support, digital capability and resistance to competitiveness.

H1 is rejected, which states that digital capability has a positive and significant influence on digital innovation. The positive path coefficient (0.020) indicated that the higher the digital capability mastered by the cooperative management, the greater the digital innovation of the cooperative. However, because the p-value coefficient (0.401) was greater than 0.05, the influence was insignificant. This finding is not in line with research from Khin and Ho (2019) that identified digital capability has a positive effect on digital innovation. H2 is proven supported in this study, which states that digital capability positively influences competitiveness. The path coefficient value on the influence of digital capability on competitiveness was 0.244, and the p-value was <0.001 indicates that the higher the digital capability mastered by the cooperative management, the greater the competitiveness of the cooperative. In addition, because the p-value coefficient was less than 0.05, the influence was deemed significant. This finding is in line with Yasai et al. (2019) research that the digital capability variable has a positive and significant effect on business performance. The use of technology is an extremely vital point in shaping competitiveness in the current and future digital era (Saridakis et al., 2018).

H3 in this study is supported, which states that digital orientation has a positive and significant influence on digital innovation. The path coefficient value on the effect of digital orientation on digital innovation was 0.541, and the p-value was <0.001. This positive path coefficient indicated that the higher the digital orientation, the greater the possibilities of digital innovation of the cooperative. The p-value coefficient was less than 0.05, indicating that the influence was significant. This finding is accordance with research from Khin and Ho (2019), which states that digital orientation has a positive effect on digital innovation. H4 is proven supported, stating that digital orientation has a positive and significant influence on competitiveness. The path coefficient value on the influence of digital orientation on competitiveness was 0.458, and the p-value was <0.001. The positive path coefficient indicated that the higher the digital orientation of the cooperative management, the greater competitiveness of the cooperative. The p-value coefficient was less than 0.05, so it can be concluded that the influence was significant. The use of new technology and online as part of digital orientation will become the company’s competitiveness through operational efficiency and the creation of a better customer experience (David Goerziga and Bauernhansl, 2018; Li et al., 2018; Goldfarb and Tucker, 2019). In a dynamic environment, it is necessary to have a global mindset to monitor developments and trends in the industrial world and change according to people’s needs (Li et al., 2018).

H5 is rejected, stating that resistance has no significant influence on digital innovation. The path coefficient value on the influence of resistance on digital innovation was −0.038, and the p-value was 0.317. The negative path coefficient indicated that the higher the resistance of the cooperative management, the lower the possibilities of digital innovation of the cooperative. However, because the p-value coefficient was greater than 0.05, the influence was deemed not significant. This finding is not in line with research from Joachim (2018), which states that resistance affects innovation adoption. H6 is also rejected, stating that resistance has no significant influence on competitiveness. The path coefficient value on the influence of resistance on competitiveness was −0.026, and the p-value was 0.373. The negative path coefficient indicated that the higher the digital capability, the lower the cooperative’s competitiveness level. However, because the p-value coefficient was greater than 0.05, the influence can be deemed not significant.

H7 in this study is proven supported, which states that government support has a positive and significant influence on digital innovation. The path coefficient value on the influence of government support on digital innovation was 0.329, and the p-value was <0.001. The positive path coefficient indicated that the greater government support for cooperatives, the greater possibilities of digital innovation of cooperatives. In addition, because the p-value coefficient was smaller than 0.05, the influence was deemed significant. It is in line with Zhang et al. (2017) research, which states that institutional support positively affects product and process innovation. The implementation of learning and development activities in cooperatives that focus on understanding the global business environment and digital technology requires attention from all parties involved, especially cooperative employees as the actors and other parties such as the government and non-government organizations (Islam, 2019). Cooperative employees must develop an interest in gaining knowledge and skills related to digital technology. This development activity must focus on skills related to the use of technology and digital media and the importance of understanding external information to seize market opportunities (Quinton et al., 2018). Next, H8 is supported, which states that government support has a positive and significant influence on competitiveness. The path coefficient value on the influence of government support on competitiveness was 0.291, and the p-value was <0.001. The positive path coefficient indicated that the greater government support for cooperatives, the greater possibilities of cooperative competitiveness. The p-value coefficient was smaller than 0.05, so it can be concluded that the influence was significant. Research supports this from Zhang et al. (2017), which states that institutional support positively affects business performance.

H9 is rejected, which states that digital innovation has no significant influence on competitiveness. The path coefficient value on the influence of digital innovation on competitiveness was 0.038, and the p-value was 0.316. The positive path coefficient indicated that the higher the digital innovation, the higher possibilities of digital innovation of cooperative. However, because the p-value coefficient was greater than 0.05, the influence was deemed not significant. It is not in line with Distanont and Khongmalai (2018) research, which states that adoption of innovation positively affects the competitive advantage. This finding does not mean that digital innovation is unimportant in creating the cooperative’s competitiveness, but it shows that the current focus of cooperatives is not yet oriented toward product ownership as a result of digital innovation. Indicators of digital innovation are measured by ownership of digital products, the uniqueness of digital applications, and the novelty of digital products (Khin and Ho, 2019). This condition shows that cooperatives are currently making non-digital innovations as the main target for building competitiveness.

H10, H11, H12 and H13 in this study are rejected. The results show that digital innovation was not a mediating variable the influence of digital capability, digital orientation, resistance and government support on competitiveness. The path coefficient value of the indirect effect of digital capabilities on competitiveness through digital innovation was 0.001 and p-value = 0.495. The p-value coefficient was greater than 0.05, indicating that digital innovation was not a mediating variable for the influence of digital capability on competitiveness. The path coefficient value of the indirect effect of digital orientation on competitiveness through digital innovation was 0.021 and p-value = 0.357. The p-value coefficient was greater than 0.05, indicating that digital innovation was not a mediating variable for the influence of digital orientation on competitiveness. The path coefficient value of the indirect influence of resistance on competitiveness through digital innovation was −0.001 and p-value = 0.49. The p-value coefficient was greater than 0.05, indicating that digital innovation was not a mediating variable for the influence of resistance on competitiveness. The path coefficient value of the indirect influence of government support on competitiveness through digital innovation was 0.013 and p-value = 0.412. The p-value coefficient was greater than 0.05, indicating that digital innovation was not a mediating variable for the effect of government support on competitiveness. In this study, digital innovation was not a mediating variable for the effect of digital capability, digital orientation, resistance and government support on competitiveness.

Based on the result of measurement model evaluation indicated that the research model has good validity and reliability. Meanwhile, based on the structural model evaluation, it shows that there are five supported hypotheses. Most of the rejected hypotheses are more about digital innovation variables as exogenous, moderating and endogenous variables. This finding shows that the current competitive conditions in the cooperative-related industry in West Java, Indonesia, are not yet at the level of innovation and digitalization. Digital innovation has not become a necessity and the primary choice to win the business competition in cooperatives. Non-digital innovation is still the main goal to support the development of cooperative competitiveness so far. The statement of the Deputy for Cooperatives and SMEs, Rulli Nuryanto, also reinforced this situation who stated that the development of digital cooperatives had only emerged as the government’s top priority in 2021 (Anggraeni, 2021). Therefore, digital innovation remains very important in adapting to the era of industrial revolution 4.0 to shape society 5.0.

6. Practical implications

Cooperatives are one of the institutions that are expected to play a major role in creating the development of economic society activities through an approach that allows extensive community involvement through technology utilization. Based on the results of structural model evaluation, to encourage the competitiveness of cooperatives in West Java, it can be focused on developing factors that have a significant influence, namely, digital capabilities, digital orientation and government support.

Cooperatives’ increasing digital capabilities require continuous assistance and systematic, structured and comprehensive development activities to optimize competence. Continuous education and mentoring require collaboration between various parties, namely, the government, academia, the community, the media, and the cooperative itself. The development of the interest of cooperative employees to acquire knowledge and skills related to digital technology can be done by using internal resources in the cooperative industry in the form of regular brainstorming activities between cooperatives that have advanced in digitization and cooperatives that still need assistance. Local governments need to design a reward system intended for cooperatives with the best tutoring, the most inspiring cooperatives, cooperatives with positive growth trends and other rewards to maintain motivation in the learning process.

In building a digital orientation, every cooperative needs to initiate a program to establish open communication for all employees to provide fresh and creative ideas. The openness and willingness of employees to receive information from each party will accelerate readiness to respond to changes. Leaders should initiate information disclosure by eliminating unnecessary bureaucracy to have proper access to creative ideas. This transformation is carried out to trigger the motivation of each cooperative and its employees to continue to innovate.

The government is the main party responsible for building a digital ecosystem, including the cooperative industry. The media, society and educational institutions must also play an active role in creating this ecosystem. By collaborating with various parties, the West Java Cooperatives and SMEs Office can provide a digital platform that serves as a forum for cooperatives to interact, display the profiles and products of each cooperative and integrate applications that are utilized by cooperatives in West Java. A consultant will be responsible for discussing issues raised by the cooperative through this digital platform. This platform can also be a medium of information about government activities or programs that cooperatives can participate in, including developing business partnerships through collaboration with local, national and international institutions. Partnership development is one of the keys to growth opportunities to increase cooperative capabilities by transferring technology, technical and managerial skills and other resources that enable cooperatives to transform into solid business entities. The government must also monitor cooperative activities using the provided platform and reward the most active cooperatives.

Provision of information and telecommunications network systems and support for developing a culture of innovation through internet technology is also needed to facilitate the use of digital media. The central government needs to coordinate with local governments regarding the provision, maintenance and arrangement of data communication network hardware and software. In addition, the government is expected to ensure the use of intranet development services, internet access in their respective regions and recovery of hardware and software operational disruptions in data communication networks. This government support is critical because many places are not covered by communication signals, both analog and digital communications, in West Java. If this problem is not immediately addressed, it will significantly hamper the digitization of an area, including the development of cooperatives in that location.

7. Conclusion

Several indicators served as the main priorities to be developed in building competitiveness in the Industrial Revolution 4.0. The variables comprising digital capability, digital orientation and government support significantly influence the competitiveness of cooperatives. Meanwhile, the variables of resistance and digital innovation have an insignificant influence in building competitiveness due to the current competitive environment of cooperatives, which is still dominated by non-digital innovations. All parties must be aware that the readiness of cooperative human resources regarding the development of cooperative management still requires efforts to improve. In examining the current condition of competitiveness, efforts are required to strengthen the commitment of all interested parties to carry out a collective movement establishing a force, particularly in improving the competitiveness of cooperatives.

The limitations of this research include, this study only focuses on cooperatives in West Java, which is the province with the second largest number of cooperatives in Indonesia. Further study is expected to expand the scope of research to cover all regions of Indonesia. In addition, this study still focuses on quantitative analysis. Therefore, further study is expected to combine with qualitative analysis involving various parties, namely, the Ministry of Cooperatives and Small and Medium Enterprises, academics, and the media, to formulate more detailed policies in the management of cooperatives in Indonesia.

Figures

Structural equation model

Figure 1.

Structural equation model

Variable and indicator

Dimension No. Indicator No. Indicator
DC 1 Knowledge in understanding the current situation 8 Ability to allocate resources to deal with market changes
2 Knowledge in predicting future business development 9 Digital knowledge ownership
3 Knowledge in understanding the market situation 10 Experience in dealing with digital changes
4 Knowledge in adapting to change 11 Expertise in using digital technology
5 Possession of formal relationships with outsiders 12 Implementation of learning and development
6 Possession of informal relationships with outsiders 13 Ability to manage network (channel)
7 Ability to allocate resources to capture market opportunities 14 Ability to reach the potential market
RS 15 The assumption that changes in the external environment will bring something positive 22 Ability to stay calm in situations that are not going according to plan
16 Openness to unexpected events 23 Ability to change plans suddenly
17 Tendency to try new things at work 24 Convenience in dealing with changes
18 Looking for better ways to change routines at work 25 Tendency to resist when pressured to change
19 Tendency to like the surprise of something new 26 Rejection of something new even though it is positive
20 Ability to suppress the emergence of work stress due to change 27 It will not change once they conclude something
21 Ability to relieve tension in planned change
DO 28 Flexibility in responding quickly to market information 34 Readiness to innovate by utilizing digital technology
29 Taking the initiative to seek information on new market opportunities 35 Create an environment that is open to innovative ideas
30 Understand external information to capture market opportunities 36 Start adopting the latest technology
31 Develop behavior to innovate radically 37 Encourage the development of new skills in the use of technology
32 Commitment to utilizing digital technology in product development 38 Encourage the courage to take risks
33 Readiness to apply the latest digital technology in managing cooperatives 39 Understand consumer needs by designing innovative products
DI 40 Ownership of digital products with higher quality than competitors 43 The cooperative’s digital product platform is different from those of competitors
41 Advantages of cooperative digital product features compared to competitor products 44 Current product development into digital products
42 The uniqueness of cooperative digital applications compared to competitors 45 The novelty of cooperative digital products at launch
GS 46 Financial support for innovation programs in cooperatives 62 Funding collaborations between cooperatives and large companies
47 Cooperative business funding from the government 63 Providing information and telecommunications network systems
48 Providing incentive system for business development 64 Develop a culture of innovation in cooperatives through internet technology
49 The government assists the process of implementing technology for cooperatives 65 Provide complete information regarding cooperative development programs
50 The government creates an innovative environment through joint collaboration 66 Provide information related to the effective use of public facilities for cooperatives
51 The government creates collaboration between cooperatives and third parties 67 Providing infrastructure information for cooperative development
52 The government helps create mutually beneficial international innovation collaborations 68 Creating innovative networks for cooperatives
53 Provides support in the form of innovative consultation 69 Provide HR competency improvement programs in cooperatives
54 Provide easy access to online information 70 Provide educational programs for cooperative human resources
55 Help create a network and technology platform for cooperatives 71 Provide cooperative management support
56 Provide credit facilities for cooperatives 72 Provide opportunities to participate in international programs to exchange experiences
57 Providing soft loans for business development 73 Facilitate cooperation with foreign organizations
58 Provide compensation for the implementation of innovative projects 74 Help promote cooperative products to the international market
59 Provide loans for the use of the latest technology 75 Help planning the expansion of cooperative products abroad
60 Provide funding to create new businesses under cooperatives 76 Provide access to information and international networks that have opportunities as partners
61 Provide funding for efficient use of technology
CV 77 The ability to generate profits that continues to increase 80 Ability to maximize profits with available resources
78 The level of risk of the cooperative experiencing financial difficulties 81 Ability to increase assets that are useful for cooperative development
79 The ability of cooperatives to produce relatively more products than other cooperatives 82 Ability to increase sales every year

Descriptive result

Dimension Mean Criteria
DC 3.83 High
RS 1.22 Very low
DO 3.92 High
DI 3.57 High
GS 3.45 High
CV 3.80 High

Measurement model evaluation

Dimension Indicator Loading factor AVE CR Dimension Indicator Loading factor AVE CR
DC 1 0.909 0.772 0.979 DI 40 0.950 0.896 0.981
2 0.904 41 0.956
3 0.896 42 0.959
4 0.922 GS 46 0.883 0.816 0.993
5 0.812 47 0.901
6 0.799 48 0.913
7 0.905 49 0.929
8 0.905 50 0.927
9 0.872 51 0.867
10 0.841 52 0.928
11 0.813 53 0.911
12 0.873 54 0.904
13 0.918 55 0.906
14 0.916 56 0.889
RS 15 0.819 0.668 0.962 57 0.897
16 0.885 58 0.927
17 0.889 59 0.932
18 0.909 60 0.930
19 0.846 61 0.944
20 0.914 62 0.936
21 0.925 63 0.944
22 0.913 64 0.920
23 0.892 65 0.897
24 0.915 66 0.910
25 0.549 67 0.926
26 0.494 68 0.931
27 0.444 69 0.788
DO 28 0.860 0.735 0.971 70 0.774
29 0.896 71 0.791
30 0.880 72 0.922
31 0.647 73 0.920
32 0.911 74 0.916
33 0.897 75 0.907
34 0.797 76 0.908
35 0.873 CV 77 0.882 0.753 0.947
36 0.883 78 0.601
37 0.883 79 0.893
38 0.819 80 0.942
39 0.906 81 0.941
82 0.897

Fornell-Larcker criterion

(1) (2) (3) (4) (5) (6)
1 DC 0.879
2 RS −0.583 0.817
3 DO 0.742 −0.703 0.857
4 DI 0.674 −0.603 0.783 0.947
5 GS 0.702 −0.492 0.595 0.689 0.903
6 CV 0.771 −0.584 0.794 0.722 0.722 0.868
Note:

Square roots of average variances extracted (AVEs) shown on diagonal

Heterotrait-monotrait confidence interval

CV DC DI DO GS RS
CV
DC 0.796
DI 0.725 0.691
DO 0.814 0.753 0.797
GS 0.728 0.716 0.700 0.596
RS 0.677 0.715 0.687 0.826 0.558

Results of hypotheses testing

Hypothesis Influence Path coefficient P-value Interpretation Conclusion
Direct influence
H1 DC → DI 0.020 0.401 No significant Rejected
H2 DC → CV 0.244 <0.001 Significant Supported
H3 DO → DI 0.541 <0.001 Significant Supported
H4 DO → CV 0.458 <0.001 Significant Supported
H5 RS → DI −0.038 0.317 No significant Rejected
H6 RS → CV −0.026 0.373 No significant Rejected
H7 GS → DI 0.329 <0.001 Significant Supported
H8 GS → CV 0.291 <0.001 Significant Supported
H9 DI → CV 0.038 0.316 No significant Rejected
Indirect influence
H10 DC → DI → CV 0.001 0.495 No significant Rejected
H11 DO → DI → CV 0.021 0.357 No significant Rejected
H12 RS → DI → CV −0.001 0.490 No significant Rejected
H13 GS → DI → CV 0.013 0.412 No significant Rejected

Size effect (f2)

Hypotheses Influence F2 Interpretation
Direct influence
H1 DC → DI 0.014 Insubstantial effect
H2 DC → CV 0.188 Moderate effect
H3 DO → DI 0.424 Strong effect
H4 DO → CV 0.348 Moderate effect
H5 RS → DI 0.027 Weak effect
H6 RS → CV 0.018 Insubstantial effect
H7 GS → DI 0.228 Moderate effect
H8 GS → CV 0.201 Moderate effect
H9 DI → CV 0.028 Weak effect
Indirect influence
H10 DC → DI → CV 0.001 Insubstantial effect
H11 DO → DI → CV 0.016 Insubstantial effect
H12 RS → DI → CV 0.001 Insubstantial effect
H13 GS → DI → CV 0.009 Insubstantial effect

Stone-Geisser (Q2) score

  SSO SSE Q2 (= 1−SSE/SSO)
1 CV 755.000 297.906 0.605
2 DC 2,114.000 2,114.000
3 DI 906.000 355.188 0.608
4 DO 1,661.000 1,661.000
5 GS 4,681.000 4,681.000
6 RS 1,510.000 1,510.000

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Further reading

Dasuki, R.E. (2021), “Peningkatan kapasitas sumber daya manusia koperasi dan usaha kecil menengah di Jawa Barat”, Jurnal Ilmiah Abdimas, Vol. 2, pp. 1-6.

Corresponding author

Ratri Wahyuningtyas can be contacted at: ratriwahyu@telkomuniversity.ac.id

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