Interpreting emotional insights and behavioral intentions of travelers based on push and pull motivations during Covid-19
International Journal of Social Economics
ISSN: 0306-8293
Article publication date: 26 April 2022
Issue publication date: 25 August 2022
Abstract
Purpose
The purpose of this study is to interpret the travel motivations of travelers in India amidst the coronavirus pandemic. It takes into consideration the “push and pull motivational forces” of travelers, translating their emotional insights and behavioral intentions based on these forces.
Design/methodology/approach
The research design consists of a mixed-mode approach of study inclusive of semi-directive interviews of 231 participants from India. The statistical computing language R has been used to conduct sentiment analysis.
Findings
The results obtained show that “fear” and “sadness” are the prevalent emotions among the travelers due to the coronavirus outbreak based on the results of sentiment analysis. While, positive emotions of “trust” and “joy” were missing comparatively. These emotions along with other traveling constraints amidst coronavirus acted as the intrinsic push factors and extrinsic pull factors affecting their travel motivations.
Originality/value
The study throws light on the practical and theoretical implications of such travel motivations, emotions affecting these motivations, leading to travelers' behavioral intentions. The work adds to the limited works of tourism literature amidst the coronavirus outbreak.
Keywords
Citation
Pattanayak, L., Jena, L.K. and Sahoo, K. (2022), "Interpreting emotional insights and behavioral intentions of travelers based on push and pull motivations during Covid-19", International Journal of Social Economics, Vol. 49 No. 10, pp. 1442-1457. https://doi.org/10.1108/IJSE-08-2021-0481
Publisher
:Emerald Publishing Limited
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