The acceptance and continued use of blockchain technology in supply chain management: a unified model from supply chain professional's stance
International Journal of Emerging Markets
ISSN: 1746-8809
Article publication date: 7 June 2022
Issue publication date: 12 December 2023
Abstract
Purpose
This study pinpoints the critical factors influencing the acceptance of blockchain technology in supply chain management in the light of the extended unified theory of acceptance and use of technology (UTAUT2) with additional factors personal innovativeness in technology and user's self-efficacy.
Design/methodology/approach
The questionnaire-based data was obtained from SC professionals in China (Beijing). The essential factors influencing it are evaluated through structural equation modeling (SEM), using AMOS software.
Findings
The empirical findings specify that performance expectancy, facilitating conditions, price value, hedonic motivation, user self-efficacy, and personal innovativeness are positively influencing user satisfaction. User satisfaction has a substantial progressive effect on habit. Furthermore, facilitating conditions, price value, habit, user self-efficacy, personal innovativeness, and user satisfaction have a progressive impact on continued intention to use blockchain technology in supply chain management.
Originality/value
Although numerous studies investigated the influencing factors of blockchain technology adoption in supply chain management, no study examined the determinants of UTAUT2. However, this study not only empirically studied the UTAUT2 model but also extended it with the most influencing elements such as personal innovativeness in technology and user's self-efficacy. Furthermore, this study contributes to the BT-enabled SCM literature by studying the continued use and acceptance, rather than testing behavioral intention and initial adoption which is common in previous studies of BT-enabled SCM. Finally, this study discusses the limitations, future directions, and managerial implications of the results so that supply chain professionals can deliver what supply chain stakeholders require.
Keywords
Acknowledgements
This research was partially funded by the Key Project of National Social Science Foundation of China (21AGL014); Natural Science Foundation of Guangdong – Guangdong Basic and Applied Basic Research Foundation (2021A1515011894); Shenzhen Science and Technology Program (JCYJ20210324093208022); Guangdong 13th-Five-Year-Plan Philosophical and Social Science Fund (GD20CGL28).
Citation
Shahzad, K., Zhang, Q., Khan, M.K., Ashfaq, M. and Hafeez, M. (2023), "The acceptance and continued use of blockchain technology in supply chain management: a unified model from supply chain professional's stance", International Journal of Emerging Markets, Vol. 18 No. 12, pp. 6300-6321. https://doi.org/10.1108/IJOEM-11-2021-1714
Publisher
:Emerald Publishing Limited
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