Exploring factors behind project scope creep – stakeholders’ perspective
International Journal of Managing Projects in Business
ISSN: 1753-8378
Article publication date: 25 November 2019
Issue publication date: 29 May 2020
Abstract
Purpose
The purpose of this paper is to explore the different views of major project stakeholders about the factors that contribute to poor project scope leading to project scope creep.
Design/methodology/approach
Major factors of project scope creep are identified using commonality analysis of stakeholders’ views. An interview-based industry research method is applied to collect data from different projects in the United Arab Emirates.
Findings
Relying on stakeholders’ theory, the study proposes a framework for managing project scope creep. Results indicate that communication is among the major causes of project scope creep, as reported by all project stakeholder groups in this study.
Practical implications
The study is expected to support the assessment of the causes of project scope creep, simultaneously expanding knowledge on the topic for both researchers and practitioners.
Originality/value
This study is among the first few to explore the commonality of various stakeholder views in the factors that hinder project success.
Keywords
Citation
Ajmal, M., Khan, M. and Al-Yafei, H. (2020), "Exploring factors behind project scope creep – stakeholders’ perspective", International Journal of Managing Projects in Business, Vol. 13 No. 3, pp. 483-504. https://doi.org/10.1108/IJMPB-10-2018-0228
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited