How critical success factors combine to influence success? A configurational theory approach on multiple social projects
International Journal of Managing Projects in Business
ISSN: 1753-8378
Article publication date: 7 November 2023
Issue publication date: 28 November 2023
Abstract
Purpose
In literature, it is recognized that there is no universal set of critical success factors (CSFs) applicable to all projects. The goal of this research is to validate a theoretical model which considers that CSFs’ influence on project success (PS) is configurational, that CSFs combine to influence PS.
Design/methodology/approach
The authors proposed a theoretical framework which operationalizes CSFs considering contingency and institutional theories' terms, as external contingencies, organizational resources and project strategies, which influence PS. The framework is validated through a qualitative approach on 18 social projects implemented by nongovernmental organizations (NGOs). Based on the conducted semistructured interviews with NGO managers or project managers, 91 instances when CSFs combine to influence PS were identified.
Findings
The dominant path reveals the combination of CSFs in terms of strategies adopted to face contingencies (70 instances), another as resources which moderate managers' strategies (14 instances), and in seven instances positive contingencies and resources combine and influence the PS. The results reveal that CSFs combine in reactive and dynamic ways to influence PS.
Originality/value
The research contributes to the vast literature on projects' success by adopting a different perspective. Configurational theory explains project management and projects' complexity better than the traditional approaches, which have a rather correlational perspective.
Keywords
Citation
Crisan, E.L., Dan, M., Beleiu, I.N., Ciocoiu, E. and Beudean, P. (2023), "How critical success factors combine to influence success? A configurational theory approach on multiple social projects", International Journal of Managing Projects in Business, Vol. 16 No. 6/7, pp. 767-787. https://doi.org/10.1108/IJMPB-06-2023-0135
Publisher
:Emerald Publishing Limited
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