Maturity assessment: towards continuous improvements for project-based organisations?
International Journal of Managing Projects in Business
ISSN: 1753-8378
Article publication date: 7 April 2015
Abstract
Purpose
The purpose of this paper is to contribute to the empirical research on project management (PM) maturity assessments, specifically based on a maturity model.
Design/methodology/approach
The empirical data are based on a case study including in-depth interviews with a semi-structured approach, followed by a focus group interview. A survey was distributed within a project-based organisation (PBO) and to client and stakeholder representatives, and then analysed. The organisation in the case study is a project department within a Swedish mining company.
Findings
Careful considerations are needed when choosing a PM maturity model (PM3) as the model structure can influence the assessment’s focus. It is also important to include both internal and external project stakeholders in the assessment to achieve an efficiency and effectiveness perspective when analysing PM capabilities. Valid information from an assessment is crucial, therefore, clear communication from management is important in order to motivate the participants in the assessment.
Research limitations/implications
Improved understanding for implementing and applying a PM3 contributes to the increased knowledge of drivers, enablers and obstacles when assessing PM maturity, which also creates a basis for further research initiatives.
Practical implications
An increased knowledge of drivers, enablers and obstacles should be valuable for practitioners introducing and applying a PM3.
Social implications
Projects are a common way of working in many businesses. Activities which aim to improve PM capabilities should contribute to more effective and efficient project performance.
Originality/value
This case study gives an in-depth insight into the implementation of a PM3 within a PBO. Through conducting a literature review, it was found that this type of empirical research is rare.
Keywords
Acknowledgements
The authors would like to express their gratitude to the Hjalmar Lundbohm Research Centre (HLRC) for financial support of the research study. The authors would like to thank the anonymous reviewers for their valuable comments and suggestions to improve the quality of the paper.
Citation
Backlund, F., Chronéer, D. and Sundqvist, E. (2015), "Maturity assessment: towards continuous improvements for project-based organisations?", International Journal of Managing Projects in Business, Vol. 8 No. 2, pp. 256-278. https://doi.org/10.1108/IJMPB-05-2014-0047
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited