Food supply chain resilience through digital transformation: a mixed-method approach
The International Journal of Logistics Management
ISSN: 0957-4093
Article publication date: 27 May 2024
Abstract
Purpose
This study aims to explore the relationship between digital transformation and resilience development in the Australian food supply chain (FSC), and identify the contribution of digital technologies to it using the dynamic capabilities theory as theoretical lens.
Design/methodology/approach
For that, a mixed-method approach was used. It combines both quantitative and qualitative data to identify trends and details of the phenomenon, yielding more robust findings. We firstly collected and analyzing quantitative data obtained from food industry practitioners and, then, qualitative data gathered through semi-structured interviews with experts.
Findings
The study findings suggest that the relationship between digital transformation and resilience varies among tiers of the FSC and that digital technologies adoption affects resilience development differently across tiers. This highlights the potential cost savings of developing strategies that jointly address digital transformation and resilience development, improving performance outcomes and determining the extent to which digital technologies enhance or inhibit certain aspects of resilience in the FSC.
Originality/value
The study frames the relationship between digital technologies and resilience within the dynamic capabilities theory and suggests that digitalization can enhance resilience by enabling organizations to sense, seize, and transform strategies. We also provide insights for managers to develop strategies that simultaneously enhance digitalization and resilience, resulting in improved performance during disruptive events.
Keywords
Citation
Tortorella, G., Gloet, M., Samson, D., Kurnia, S., Fogliatto, F.S. and Anzanello, M.J. (2024), "Food supply chain resilience through digital transformation: a mixed-method approach", The International Journal of Logistics Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJLM-01-2024-0030
Publisher
:Emerald Publishing Limited
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