Talent management: the way out of poor task performance
Industrial and Commercial Training
ISSN: 0019-7858
Article publication date: 29 July 2022
Issue publication date: 20 September 2022
Abstract
Purpose
The paper investigates how talent management influences employee performance in the banking industry in Nigeria. Despite various economic policies of the Central Bank of Nigeria aimed at reshaping the banking industry, talent management and development for the digital age is the concern of the most bank. Rapid digital transformation has been affecting the banking industry, which requires the banking industry to rethink a strategic way to achieve inclusive, resilient, and sustainable growth.
Design/methodology/approach
The questionnaires were used to obtain information from 302 full-time employees of the top five banks in the Nigerian banking industry. The collected data were analyzed using the Partial Least Square-Structural Equation Model (PLS-SEM).
Findings
This study shows that talent attraction and development significantly and positively influence task performance. In comparison, talent retention was found to have no significant effect on task performance. This study found that work engagement positively mediates talent attraction, development and task performance. Work engagement did not mediate the relationship between talent retention and task performance.
Originality/value
For the industry to motivate high-performing employees in this digital economy, talent management will need to be carefully designed to create the most enduring competitive advantage. In conclusion, this study will benefit the Nigerian banking industry by apprehending the predictors of task performance so that the prevalence of poor task performance among the employees is well managed.
Keywords
Citation
Jimoh, L.A. and Kee, D.M.H. (2022), "Talent management: the way out of poor task performance", Industrial and Commercial Training, Vol. 54 No. 4, pp. 623-636. https://doi.org/10.1108/ICT-03-2022-0016
Publisher
:Emerald Publishing Limited
Copyright © 2022, Emerald Publishing Limited