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Identifying university librarians’ readiness to adopt artificial intelligence (AI) for innovative learning experiences and smart library services: an empirical investigation

Khurram Shahzad (Department of Library, Government College University Lahore, Lahore, Pakistan)
Shakeel Ahmad Khan (Department of Information Management, The Islamia University of Bahawalpur Pakistan, Bahawalpur, Pakistan)
Abid Iqbal (Department of Library, Prince Sultan University, Riyadh, Saudi Arabia)
Asfa Muhammed Din Javeed (Department of Industrial Engineering, Alfaisal University, Riyadh, Saudi Arabia)

Global Knowledge, Memory and Communication

ISSN: 2514-9342

Article publication date: 3 June 2024

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Abstract

Purpose

This study aimed to identify the university librarians’ readiness to adopt artificial intelligence (AI) for innovative learning experiences and smart library services.

Design/methodology/approach

Quantitative research design followed by a survey method was applied. Data were collected from 174 professional librarians of 58 university libraries in Punjab province, Pakistan.

Findings

The findings of the study revealed that the adoption of AI enhances innovative learning. The results displayed that AI adoption assists librarians in the provision of smart library services to end users.

Originality/value

The study has offered practical recommendations in light of the evidence-based data for the efficient adoption and sustainability of AI applications in university libraries for innovative learning and smart library services. It contributes to the theoretical understanding by expanding the existing knowledge base. It offers managerial insights and has a societal impact. The study has provided a framework based on the empirical findings for efficiently adopting AI tools in academic settings for the provision of innovative learning experiences and sustainable smart library services.

Keywords

Acknowledgements

The author(s) have not received financial support for the research, authorship, and/or publication of this article; however, the research team acknowledges and appreciates the provision of all possible cooperation and assistance of Prince Sultan University required to conduct the study.

Citation

Shahzad, K., Khan, S.A., Iqbal, A. and Javeed, A.M.D. (2024), "Identifying university librarians’ readiness to adopt artificial intelligence (AI) for innovative learning experiences and smart library services: an empirical investigation", Global Knowledge, Memory and Communication, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/GKMC-12-2023-0496

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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