Counselling at Courage

Abstract

Discusses the use of counselling skills and referral within one company – Courage. Examines performance appraisals, the disciplinary interview, confidentiality, respecting the individual, referral, recognising limitations, conflict areas, realising potential, and structure in counselling interviews. Surmises that counselling provides positive benefits for the company because it enables better customer service, which in turn means increased profits.

Citation

Tehrani, N. (1989), "Counselling at Courage", Employee Counselling Today, Vol. 1 No. 1, pp. 7-9. https://doi.org/10.1108/EUM0000000002814