Retail Logistics
International Journal of Physical Distribution & Materials Management
ISSN: 0269-8218
Article publication date: 1 December 1989
Abstract
The results from a survey of top retailing executives regarding current logistics practices and trends are described. The focus is on customer service factors, the use of a supply chain management approach in retailing channels, and the impact of information technology on retail logistics today and in the future. Information technologies discussed include electronic data interchange, point of sale and barcoding. The article concludes that based on the importance that retailers attach to customer service, supply chain management and information technology, the 1990s will likely be an exciting and challenging time in the management of the retail logistics function.
Keywords
Citation
Ellram, L.M., La Londe, B.J. and Margaret Weber, M. (1989), "Retail Logistics", International Journal of Physical Distribution & Materials Management, Vol. 19 No. 12, pp. 29-39. https://doi.org/10.1108/EUM0000000000348
Publisher
:MCB UP Ltd
Copyright © 1989, MCB UP Limited