The mediating role of social support in the evaluation of training effectiveness
European Journal of Training and Development
ISSN: 2046-9012
Article publication date: 6 July 2015
Issue publication date: 6 July 2015
Abstract
Purpose
The purpose of this study is to contribute to the understanding of factors that affect training effectiveness. According to the literature, social support, perceived content validity, transfer design, the motivation to improve work through learning and positive transfer, contribute to the effectiveness of training.
Design/methodology/approach
The sample used consisted of 202 employees with ages between 18 and 60 years, working for an insurance company where they had training for a period of three months.
Findings
The results show a relationship between perceived content validity and transfer design, as well as with the motivation to improve work through learning. A mediating role of social support was also evident in this relationship. Finally, the authors highlight the findings of the relationship between motivation to improve work through learning and positive transfer.
Originality/value
These findings contribute to the literature by demonstrating how the role of social support can increase training effectiveness in organizations.
Keywords
Citation
Alvelos, R., Ferreira, A.I. and Bates, R. (2015), "The mediating role of social support in the evaluation of training effectiveness", European Journal of Training and Development, Vol. 39 No. 6, pp. 484-503. https://doi.org/10.1108/EJTD-12-2014-0081
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited