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On purpose: leading manufacturing at Shonaquip social enterprise

Maureen Dennehy (University of Cape Town Graduate School of Business, Cape Town, South Africa)
Hamieda Parker (University of Cape Town Graduate School of Business, Cape Town, South Africa)
Sarah Boyd (University of Cape Town Graduate School of Business, Cape Town, South Africa)
Claire Barnardo (Department of Case Writing Centre, Graduate School of Business, UCT, Cape Town, South Africa)

Publication date: 11 March 2020

Abstract

Learning outcomes

The case introduces students to aspects of operations management (OM) and management theory and provides examples of the real-world challenges facing a practitioner. It requires students to think about the operational manager’s responsibilities and how organisational context influences choices and possibly even fit within an organisation.

Case overview/synopsis

In this case, a factory lead protagonist presents her OM challenges and choices within a for-purpose, rather than for-profit, a social enterprise in South Africa. The context presented unusual constraints that required thoughtful adaptation and judicious choices. The case introduces students to aspects of OM and management theory and provides examples of the real-world challenges facing a practitioner. It requires students to think about the operational manager’s responsibilities and how organisational context influences choices and possibly even fit within an organisation.

Complexity academic level

The case is aimed at postgraduate business students studying OM.

Supplementary materials

Teaching Notes are available for educators only.

Subject code

CSS 9: Operations and logistics.

Keywords

Acknowledgements

Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision-making. The authors may have disguised names; financial and other recognizable information to protect confidentiality.Thanks to the remarkable people at the Shonaquip social enterprise, particularly to Shona McDonald, the mother, entrepreneur and activist behind it all.

Citation

Dennehy, M., Parker, H., Boyd, S. and Barnardo, C. (2020), "On purpose: leading manufacturing at Shonaquip social enterprise", , Vol. 10 No. 1. https://doi.org/10.1108/EEMCS-09-2019-0234

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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