Attracting and retaining high-performing professionals: the case of Descomplica
Publication date: 9 November 2023
Abstract
Learning outcomes
The case study will encourage reflection on the challenges that organisations face in attracting, engaging and retaining knowledge workers that are critical to their performance and growth. It is set in the context of innovative, high-tech organisations whose success is heavily dependent on the performance of information technology (IT) professionals, a specialised and heavily demanded workforce.
Case overview/synopsis
The case study depicts the struggle of Manoel Almeida, Descomplica’s chief technology officer, to reverse the scenario of demotivation and high turnover among IT employees and to attract new talent. The case study addresses the themes of knowledge worker attraction, engagement and retention, with a focus on IT professionals.
Complexity academic level
This case study is designed for undergraduate and graduate education programmes/courses.
Supplementary material
Teaching notes are available for educators only.
Subject code
CSS 7: Management science.
Keywords
Acknowledgements
The authors thank Mr. Manoel Almeida and others at Descomplica for providing access and insights into this case.
Disclaimer. This case study is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision-making. The authors may have disguised names; financial and other recognizable information to protect confidentiality.
Citation
Chimenti, P., Oliveira, L.B., Campos, R.D. and da Fonseca, A.L.A. (2023), "Attracting and retaining high-performing professionals: the case of Descomplica", , Vol. 13 No. 3. https://doi.org/10.1108/EEMCS-01-2023-0014
Publisher
:Emerald Publishing Limited
Copyright © 2023, Emerald Publishing Limited