Co-creating value for customers: A collaborative approach to organizational learning helps
Development and Learning in Organizations
ISSN: 1477-7282
Article publication date: 15 December 2020
Issue publication date: 6 October 2021
Abstract
Purpose
Strong emphasis on learning can help organizations more closely engage with customers to co-create value for them. Collaboration is vital and leadership plays an important role in establishing the conditions needed for a collective approach to innovation across all levels of the firm.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Strong emphasis on learning can help organizations more closely engage with customers to co-create value for them. Collaboration is vital and leadership plays an important role in establishing the conditions needed for a collective approach to innovation across all levels of the firm.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
Keywords
Citation
(2021), "Co-creating value for customers: A collaborative approach to organizational learning helps", Development and Learning in Organizations, Vol. 35 No. 6, pp. 25-27. https://doi.org/10.1108/DLO-11-2020-0226
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited