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Coping with psychological distress during COVID-19: a cautionary note of self-criticalness and personal resilience among healthcare workers

Luke Hughes (CCTU, University College London Hospitals NHS Foundation Trust, London, UK)
Rachel M. Taylor (CNMAR, University College London Hospitals NHS Foundation Trust, London, UK)
Lorna A. Fern (CCTU, University College London Hospitals NHS Foundation Trust, London, UK)
Lisa Monaghan (SPWS, University College London Hospitals NHS Foundation Trust, London, UK)
Beverley Flint (C&I Wellbeing, Camden and Islington NHS Foundation Trust, London, UK)
Sue Gibbons (Staff Support Psychology Team, Whittington Hospital, London, UK)
Anika Petrella (CCTU, University College London Hospitals NHS Foundation Trust, London, UK)

Continuity & Resilience Review

ISSN: 2516-7502

Article publication date: 18 July 2023

Issue publication date: 16 November 2023

113

Abstract

Purpose

The COVID-19 pandemic resulted in immense pressure on healthcare workers (HCWs) and healthcare systems worldwide. The current multi-centre evaluation sought to explore the association between coping behaviours and levels of psychological distress among HCWs working during the initial onset of COVID-19.

Design/methodology/approach

Between April and July 2020 HCWs at three urban hospitals in England were invited to complete an online survey measuring personal and professional characteristics, psychological distress and coping. A principal component analysis (PCA) identified components of coping and structural equation modelling (SEM) was used to test the relationship between components of coping and psychological distress.

Findings

A total of 2,254 HCWs participated (77% female, 67% white, 66% in clinical roles). Three components for coping were retained in the PCA analysis: external strategies, internal strategies and self-criticalness/substance use. SEM indicated that internally based coping was associated with lower levels of psychological distress, whereas externally based coping and self-criticalness were associated with greater psychological distress. The final model accounted for 35% of the variance in psychological distress.

Originality/value

This multi-centre evaluation provides unique insight into the level of psychological distress among HCWs during the initial onset of the COVID-19 pandemic (2020) and associated coping strategies. Addressing self-criticalness and supporting cognitive-based internal coping strategies among HCWs may protect against prolonged exposure to psychological distress. Findings highlight the importance of developing a culture of professional resilience among this vital workforce as a whole rather than placing pressure on an individual's personal resilience.

Keywords

Acknowledgements

The authors would like to thank the research funding bodies for their flexibility during the pandemic to enable researcher time to support this evaluation, including UCLH Charity (RMT), the National Institute for Health and Care Research (NIHR; AP and RMT), Economic and Social Research Council (ESRC; LH) and Teenage Cancer Trust (LAF). RMT is an NIHR Senior Nurse Research Leader Emeritus 2019–2022. The views expressed are those of the author(s) and not necessarily those of UCLH Charity, NIHR, ESRC and Teenage Cancer Trust. The authors are grateful and would like to give special thank to the participants who took the time to complete the survey during a time of unprecedented pressure and increased clinical care.

Citation

Hughes, L., Taylor, R.M., Fern, L.A., Monaghan, L., Flint, B., Gibbons, S. and Petrella, A. (2023), "Coping with psychological distress during COVID-19: a cautionary note of self-criticalness and personal resilience among healthcare workers", Continuity & Resilience Review, Vol. 5 No. 3, pp. 285-298. https://doi.org/10.1108/CRR-10-2022-0024

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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