Similarities and differences between business process management and lean management
Business Process Management Journal
ISSN: 1463-7154
Article publication date: 13 April 2020
Issue publication date: 2 November 2020
Abstract
Purpose
Business process management (BPM) and lean management (LM) are both recognized for improving organizational performance through continuous improvement, yet their similarities and differences have been poorly discussed so far. This paper aims to find their main differences and similarities using a systematic method for literature review.
Design/methodology/approach
The paper uses a structured literature review known as SYSMAP (Scientometric and sYStematic yielding MApping Process). The method integrates bibliometrics and content analysis procedures to perform in-depth analysis of the literature at hand.
Findings
Both methodologies seek continuous improvement with focus on the customer and process standardization, but they are divergent mainly in relation to the flow they intend to improve. The impossibility of implementing both methodologies in an effective way was also observed, mainly due to the differences they present in relation to how to achieve the continuous improvement cycle.
Research limitations/implications
As any other literature reviews, the major limitation is to have omitted relevant literature even though all available procedures have been used to avoid this situation.
Practical implications
This paper offers a novel perspective from the practitioner side. LM may be better used in human-intensive process improvement whereas BPM in technology-intensive ones. Such characteristics open up new opportunities for practitioners aiming at integrating both approaches.
Originality/value
This is the first paper that systematically analyses the body of literature of BPM and LM with the means to better understand their similarities and differences.
Keywords
Acknowledgements
The authors thank the valuable comments of the anonymous reviewers. One of the authors acknowledges the financial support of CAPES - Coordination for the Improvement of Higher Education Personnel (Brazil) through the CAPES-DS scholarship.
Citation
Uriona Maldonado, M., Leusin, M.E., Bernardes, T.C.d.A. and Vaz, C.R. (2020), "Similarities and differences between business process management and lean management", Business Process Management Journal, Vol. 26 No. 7, pp. 1807-1831. https://doi.org/10.1108/BPMJ-09-2019-0368
Publisher
:Emerald Publishing Limited
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