Experiences of information literacy and mobile technologies amongst undergraduates in times of COVID. A qualitative approach
Aslib Journal of Information Management
ISSN: 2050-3806
Article publication date: 18 November 2021
Issue publication date: 23 February 2022
Abstract
Purpose
The purpose of this article is to analyse the social science students' perceptions of information literacy (IL) and the use of mobile technologies (MTs) before and during the COVID-19 pandemic.
Design/methodology/approach
Exploratory focus group methodology involving 18 Information Science and Education undergraduates.
Findings
Students believe that, above all, an information literate person must know how to search for information. Being able to recognise acceptable levels of IL and MT competencies/skills enabled them to detect the scant contribution of the university to IL and the poor support from the library. They routinely use information and communication technologies (ICTs) in the classroom for assignments, presentations, searching and administrative tasks. Conversely, they consider their teachers' competency in the use of mobile devices for academic tasks could be improved. The increase in these shortcomings during the COVID-19 pandemic has allowed students to discover most teachers' attitudinal and technical limitations. Students' suggestions mostly point to improving platforms, teaching methods, teacher motivation and teachers/librarians interaction.
Research limitations/implications
Research is limited to several IL/MT-related concepts, one university and two degrees. It could be applied in other contexts, larger samples and other stakeholders such as librarians and teachers.
Practical implications
Need for more IL and TM instruction for students/teachers and greater interaction amongst them and with the library. The authors suggest promoting interdisciplinary seminars on the importance of IL and awareness sessions on ICT for learning.
Originality/value
This case study addresses students' critical/exceptional experience triggered by the pandemic.
Keywords
Acknowledgements
This research is part of the project “Innovation and training in the information competencies of social sciences teachers and students” (CSO2016-80147-R), funded by the Ministry of Economy, Industry and Competitiveness. The authors wish to thank the participants from the faculties of Education and Communication-Information Science at the UGR, who were part of the focus groups during the 2019–2020 academic year, as well as all the teaching staff who supported this initiative.
Statements on conflict of interest: Participating students were volunteers, and their data are anonymous and confidential. There is no potential conflict of interest.
Citation
Pinto, M., Caballero Mariscal, D. and Segura, A. (2022), "Experiences of information literacy and mobile technologies amongst undergraduates in times of COVID. A qualitative approach", Aslib Journal of Information Management, Vol. 74 No. 2, pp. 181-201. https://doi.org/10.1108/AJIM-10-2020-0333
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited