Who and what messages are more suitable for health ads: the combined influence of endorsers and message framing on visual attention and ad effectiveness
Aslib Journal of Information Management
ISSN: 2050-3806
Article publication date: 10 March 2023
Issue publication date: 10 April 2024
Abstract
Purpose
The author examined effects of endorser type and message framing on visual attention and ad effectiveness in health ads, including the moderator of involvement. This paper aims to discuss this issue.
Design/methodology/approach
An experiment was conducted with a 2 (celebrity vs. expert) × 2 (positive vs. negative framing) between-subject factorial design. Eye-tracking measured visual attention and a questionnaire measured ad effectiveness and product involvement.
Findings
Experimental data from 78 responses showed no vampire effect in the health advertisements. Celebrity endorsement with negative message framing received more attention and had less ad recall than that with positive message framing. Negative and positive message framing attracted the same amount of attention and ad recall in the expert endorsement condition. High involvement participants paid more attention to the ad message with the expert than that with the celebrity, but ad recall was not significantly increased. Low involvement participants exhibited the same attention to the ad message with the expert and with the celebrity, but had greater recall of the ad message with the expert. Visual attention to the endorser was associated with ad attitude but not with ad recall. Ad attitude impacted behavioral intention.
Originality/value
Studies examining influences of celebrity and message framing on ad effectiveness have focused on the response to advertising stimuli, not the information process. The author provides empirical evidence of the viewers' information processing of endorsers and health messages, and its relationship with ad effectiveness. The study contributes to the literature by combining endorser and message framing in health ads to promote public health communication from the information processing perspective.
Keywords
Acknowledgements
The research is supported by the Ministry of Science and Technology in Taiwan, R.O.C (MOST 107-2410-H-992-021).
Citation
Hsu, C.-W. (2024), "Who and what messages are more suitable for health ads: the combined influence of endorsers and message framing on visual attention and ad effectiveness", Aslib Journal of Information Management, Vol. 76 No. 3, pp. 477-497. https://doi.org/10.1108/AJIM-03-2022-0108
Publisher
:Emerald Publishing Limited
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