The Challenge of Channels to Preserving and Curating Knowledge Assets

Abstract

Chapter Summary

This chapter defines channels and explains their role in creating and exchanging knowledge assets. Channels are where many of today’s knowledge assets live. Knowledge is increasingly bundled with communication technologies in the chaotic and dynamic channel market. It challenges the preservation and curation of an organization’s knowledge assets. We cannot ignore channels because they are essential to knowledge exchange and flows and engaging in business. At the same time, knowledge preservation and curation strategies mandate that organizations make wise channel choices and manage knowledge assets in a channel-agnostic way. The chapter reviews the evolution and range of channels active today. It explains how channels create complex knowledge environments in scale and scope.

Citation

Foster, M., Arvand, H., Graham, H.T. and Bedford, D. (2023), "The Challenge of Channels to Preserving and Curating Knowledge Assets", Knowledge Preservation and Curation (Working Methods for Knowledge Management), Emerald Publishing Limited, Leeds, pp. 59-69. https://doi.org/10.1108/978-1-83982-930-720231004