Activism

, 64, 134

student

, 36, 46, 64, 126, 134, 135

Adjunct faculty

, 14, 87, 88, 92, 126

Adult learners

, 14, 126

Affirmative action

, 23, 25, 45

Akron Beacon Journal

, 67

Alabama State University (ASU)

, 45, 46, 47, 48, 49

Alfred University

, 39

American Association of Colleges and Universities (AACU)

, 33, 122, 137

American Association of Colleges of Nursing (AACN)

, 119

American Association of State Colleges and Universities (AASCU)

, 33, 37, 38, 52, 80, 137

American Association of Universities (AAU)

, 73, 137

American Council of Education (ACE)

, 4, 73, 93, 110

American Disabilities Act (ADA)

, 60

Appropriations

, 39, 47, 131, 137

Arizona State University (ASU)

, 33, 95, 96, 97, 98, 99, 132

Artificial intelligence (AI)

, 53, 105

Associate Dean

, 39, 45, 57, 58, 61, 67, 68, 102, 107, 121, 129

Associate Provost

, 17, 57, 89, 90, 129

Associate Vice President

, 57, 58

Association for Women in Science

, 101

Association of Governing Boards of Universities

, 89

Barbour, Suzanne

, 11–15, 126, 136

critical incident. See also Critical incidents

, 13

leadership. See also Leadership

, 12, 15

pressing issues in higher education

, 14

Baric Lab at UNC Gillings School of Global Public Health

, 15

Baruch College

, 33

Berkeley College

, 33, 35, 36

Black Lives Matter movement

, 134

Blaśe, Fran (Frances Rose)

, 17–21, 126, 129, 131

academic leaders

, 19, 20, 21

critical incident. See also Critical incidents

, 18

experimentation

, 19, 21

leadership. See also Leadership

, 17, 18, 20, 21

Board of the Tennessee Action Coalition

, 119

Bollinger, Lee

, 23, 25, 28

Business model

, 30, 53, 64, 93, 131, 132, 133

Calderón, Felipe

, 116

California State University Dominguez Hills (CSUDH)

, 33, 35

California State University Fullerton

, 33, 36

Cantor, Nancy

, 23–26, 129, 133, 134, 135, 136

critical incident. See also Critical incidents

, 25

experiences

, 24, 25, 26

leadership. See also Leadership

, 23, 24, 25, 26

Carnegie Classification of Institutions of Higher Education

, 3, 6

Carnegie Corporation’ s Academic Leadership Award

, 24

Chancellor

, 3, 23, 24, 39, 40, 43, 73, 74, 89, 90, 91, 92, 101, 102, 107

Change

, 1, 13, 14, 15, 18, 20, 24, 25, 37, 40, 42, 47, 48, 53, 55, 59, 60, 65, 70, 74, 76, 82, 83, 88, 103, 104, 105, 106, 107, 108, 110, 114, 116, 122, 123, 125, 126, 131, 132, 133, 135, 136, 137

Chicago Tribune

, 67

China

, 4, 53, 119, 120

City University of New York (CUNY)

, 33, 34, 52, 89, 101, 102, 103, 104, 105

Coatsworth, John

, 27–32, 31, 128, 131, 134, 135

critical incident. See also Critical incidents

, 29

experiences

, 28, 29, 30, 31

leadership. See also Leadership

, 27, 28, 29, 30, 31

Collaboration

, 11, 12, 13, 15, 18, 24, 25, 26, 34, 42, 54, 63, 65, 70, 77, 87, 88, 95, 96, 105, 128, 129, 136

Collins, James

, 91

Colorado State University-Pueblo (CSU-Pueblo)

, 79, 81, 82, 83

Columbia University

, 27, 28, 29, 30, 31, 34, 38, 73, 105

Communication

, 17, 18, 24, 30, 36, 39, 41, 42, 43, 52, 54, 57, 58, 64, 67, 69, 70, 75, 76, 79, 80, 83, 85, 86, 87, 88, 93, 96, 104, 115, 116, 121, 123, 127, 128, 129, 133, 136

Community

, 12, 24, 25, 26, 40, 41, 42, 48, 51, 52, 54, 55, 57, 58, 63, 79, 81, 82, 83, 96, 97, 98, 99, 114, 116, 117, 118, 121, 122, 123, 124, 132, 133, 134

academic

, 21, 104

colleges

, 25, 33, 38, 51, 53, 60, 89, 90, 92, 96, 101, 136

mental health

, 20

testing

, 15

Conscious experience

, 5

Constituents

, 49, 59, 60, 75, 76, 77, 86, 87, 93, 96, 97, 127, 129, 136

Corporatization of academy

, 126

Cost of higher education

, 19, 29, 30, 37, 41, 48, 60, 64, 88, 92, 104, 116, 126, 130, 131, 133

Critical incidents

, 2, 5, 13, 18, 25, 29, 36, 40, 47, 53, 63, 65, 69, 74, 81, 87, 91, 92, 97, 103, 109, 110, 122

Criticism

, 19, 36, 41, 64, 133, 135

Cross, Ray

, 41

Dean

, ix, x, 1, 2, 3, 11, 12, 13, 15, 19, 23, 27, 28, 31, 34, 39, 40, 45, 51, 52, 57, 58, 61, 62, 63, 64, 67, 68, 69, 74, 79, 80, 85, 86, 87, 95, 96, 97, 98, 102, 104, 107, 108, 109, 110, 113, 114, 119, 120, 121, 122, 126, 129

Decline in enrollment

, 88, 126

Decline of financial support from state

, 126

Decrease in high school graduates

, 126, 132

DeDuve, Christian

, 101

Deferred Action for Childhood Arrivals (DACA)

, 35, 134

Demographics

, 13, 20, 52, 110, 126, 135

Dipple, Elizabeth

, 67

Diversity

, 3, 6, 12, 14, 17, 20, 23, 24, 25, 33, 35, 36, 38, 40, 48, 52, 55, 61, 62, 82, 87, 92, 99, 105, 115, 117, 121, 122, 126, 134, 136

Eastern Communication Association (ECA)

, 85, 86

Emory University

, 61, 62

Emotional intelligence

, 83

Empathetic leadership

, 26

Empathy

, ix, 24, 36, 97, 99, 103, 106

England

, 101

Enrollment

, 12, 24, 35, 39, 48, 58, 59, 61, 62, 76, 80, 88, 90, 96, 120, 126, 130, 131, 132, 133

Ethnicity

, 3, 5, 6

Ethnography

, 1, 2, 6

Fairleigh Dickinson University (FDU)

, 101, 102, 103, 104, 105

Finance

, 29, 41, 47, 48, 52, 53, 54, 60, 69, 74, 76, 79, 81, 85, 86, 88, 93, 99, 109, 110, 123, 126, 128, 129, 130, 131, 132, 133, 136, 137

First generation college student

, 19, 20, 33, 34, 35, 37, 95, 111, 137

Fordham University

, 57, 58

Fort Valley State University

, 45

Fox, Vicente

, 116

Free speech on campus

, 18, 36, 37, 40, 41, 126, 129

Frontier Set, The

, 52

Funding

, 11, 12, 14, 28, 40, 47, 48, 49, 52, 54, 62, 68, 74, 80, 82, 85, 88, 91, 93, 96, 99, 101, 102, 103, 104, 109, 115, 117, 121, 122, 123, 131, 132, 135

Garcia, Millie (Mildred)

, 33–38, 128, 129, 131, 134, 135

AASCU

, 37, 38

critical incident. See also Critical incidents

, 36

CSUDH

, 33, 35

leadership skills. See also Leadership

, 33, 34, 35, 36, 37, 38

Gender

, 3, 4, 6, 14, 62, 65, 77, 105, 135

Georgia Perimeter College (GPC)

, 51, 52

Gow, Joe

, 39–43, 129, 131, 134, 135

academic expertise

, 43

communication

, 39, 41, 42

critical incident. See also Critical incidents

, 40

experience

, 39, 40, 41

free speech on campus

, 40, 41

progression

, 39

Graduate School

, 1, 11, 12, 13, 15, 23, 27, 45, 61, 79, 125, 126, 128, 132

Graduate students

, 12, 13, 15, 28, 29, 46, 49, 57, 89, 108, 132, 134

Grutter vs. Bollinger 2003

, 23

Harris, Bill (William)

, 45–49, 125, 128, 129, 131, 134, 135

critical incident. See also Critical incidents

, 47

nontraditional career paths

, 48

reflections

, 48, 49

Hartley, Nina

, 40, 41

Harvard Business School

, 64

Harvard Medical International

, 119

Harvard University

, 27, 30

Haverford College

, 17, 18

Henderson, Susan

, 51–55, 128, 132, 133, 134

critical incidents. See also Critical incidents

, 53

GPC

, 51, 52

mentorship

, 54

NJCU

, 51, 52, 53, 54, 55

Higher education

, ix, x, 1, 13, 14, 15, 20, 21, 23, 25, 26, 33, 34, 36, 38, 45, 46, 47, 49, 51, 64, 69, 75, 76, 79, 82, 86, 87, 88, 90, 91, 93, 95, 103, 104, 105, 108, 110, 113, 116, 118, 125, 126, 127, 129, 132, 134, 135, 136, 137

analysis

, 5–6

cost of

, 19, 29, 30, 37, 41, 48, 60, 64, 88, 92, 104, 116, 126, 130, 131, 133

procedures

, 2–5

public scrutiny

, 26, 134, 135

research design

, 2

Higher Education Act (HEA)

, 137

Hispanic Association of Colleges and Universities (HACU)

, 51, 54, 113, 114, 116, 137

Hispanic Serving Institution (HSI)

, 35, 81, 116

Historically black colleges and universities (HBCUs)

, 4, 45, 67, 137

Hostos Community College

, 34

Howard University

, 67, 68

Humanities

, 30, 60, 68, 69, 96, 104, 109, 126

Humor

, 42, 88, 97

Immigrants

, 4, 6, 35, 111, 116, 117, 134, 135

Incident. See Critical incidents

Inclusivity

, 14, 126

India

, 4, 107, 111

Indiana University

, 45, 46, 73

Indiana University Bloomington (IU)

, 73, 74

Indiana University Southeast

, 73

Insider

, 1, 97

Interim

, 17, 28, 39, 40, 45, 52, 53, 57, 58, 85, 86, 96, 107, 108, 113, 114

International student

, 12, 20, 98, 130, 132, 133

Interviewees

, 3–6, 126, 127, 128, 129, 130, 132, 133, 134, 135, 136, 137

It-all-depends hypothesis

, 127

Ithaca College

, 107

Jacobson, Ron L.

, 57–60, 128, 131, 133, 134

Associate Dean

, 57, 58

critical incident. See also Critical incidents

, 59

experience

, 60

interpersonal skills

, 59

leadership. See also Leadership

, 57, 58, 59, 60

responsibilities

, 57, 59

story

, 60

James, Erika H.

, 61–65, 131, 134

business

, 61, 62, 63, 64

critical incident. See also Critical incidents

, 63, 65

leadership

, 61, 62, 63, 65

revenue-generating responsibilities

, 61

Jindal, Bobby

, 74

Joffrey Ballet

, 54

Johns Hopkins University

, 11, 73, 74, 76

Knight Report (Knight v. State of Alabama, 900 F. Supp. 272)

, 47

Labor organizations

, 134

LaGuardia Community College (LCC)

, 34

Land-grant institutions

, 73, 134, 135

Lanigan’s technique

, 5

LatinX

, 4, 5, 52, 116, 135

Lawson-Borders, Gracie

, 67–71, 126, 128

critical incident. See also Critical incidents

, 69

leadership

, 67, 68, 69, 70

University of Wyoming

, 67, 68

Leader knows best attitude

, 24

Leaders

, ix, x, 1, 2, 3, 4, 5, 12, 14, 15, 17, 19, 20, 21, 24, 25, 26, 27, 29, 30, 31, 34, 40, 41, 42, 43, 46, 48, 49, 53, 54, 55, 57, 59, 60, 63, 64, 65, 67, 69, 70, 73, 74, 75, 76, 77, 79, 82, 83, 85, 87, 88, 90, 93, 96, 97, 98, 99, 103, 104, 106, 107, 109, 110, 111, 116, 117, 118, 119, 120, 123, 124, 125, 127, 128, 129, 130, 131, 132, 133, 134, 135, 136, 137

Leadership

, ix, 1, 2, 3, 4, 5, 6, 11, 12, 13, 15, 17, 18, 20, 21, 23, 24, 25, 26, 27, 28, 29, 30, 31, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 45, 46, 47, 49, 53, 57, 58, 59, 60, 61, 62, 63, 65, 67, 68, 69, 70, 73, 74, 75, 77, 79, 80, 81, 83, 85, 86, 87, 88, 89, 90, 91, 93, 95, 96, 97, 98, 101, 102, 103, 105, 106, 107, 108, 109, 110, 111, 114, 115, 116, 117, 119, 120, 122, 123, 124, 125, 126, 127, 128, 129, 133, 134, 136, 137

development programs

, 30, 40, 51, 122

Lesbian, Gay, Bisexual, Transgender (LGBT)

, 4, 5, 82, 83, 134, 135

Liberal arts

, 17, 19, 34, 39, 40, 58, 63, 64, 85, 86, 89, 90, 96, 104, 107, 108, 110, 111

Lived experience approach

, 1, 2, 4, 6, 130

Lombardi, John V.

, 73–77, 129, 131

collaboration

, 77

critical incident. See also Critical incidents

, 74

culture of achievement

, 74

leadership skills. See also Leadership

, 73, 74, 75, 76, 77

LSU

, 74

Loss of public trust

, 25, 93, 126

Louisiana State University System (LSU)

, 73, 74

Machine learning

, 105

Manhattanville College

, 107, 111

Marietta College

, 57, 58

Marymount College for Women in Tarrytown

, 59

Massachusetts College of Pharmacy and Health Sciences (MCPHS)

, 120

Mays, Benjamin

, 46

McShane, Joseph

, 58

Me Too movement

, 41, 134

Media

, 37, 61, 67, 68, 75, 81, 85, 114, 116, 126, 128, 131, 134, 137

Mental health services

, 20, 82, 126

Mentor

, ix, x, 11, 12, 14, 17, 19, 26, 29, 34, 37, 46, 49, 54, 68, 69, 79, 96, 101, 110, 113, 114, 117, 128, 129, 136

Mentorship

, 54, 95, 96, 125, 128, 129

Middle States Commission on Higher Education (MSCHE)

, 35, 51

Montclair State University

, 33, 34

Morrill Act

, 134, 135

Mottet, Timothy P.

, 79–83, 125, 129, 132

critical incident. See also Critical incidents

, 81

leadership skills. See also Leadership

, 79

leadership tasks and responsibilities

, 80

LGBT issues

, 82, 83

Mount Sinai School of Medicine

, 101

Mount St. Mary’s University

, 85, 86

Mueller II, Al (Alfred G.)

, 85–88

critical incident. See also Critical incidents

, 87

ECA

, 86

leadership experience

, 85, 87

working across constituencies

, 87

Muyskens, James

, 52

National Child Protection Development and Training Center

, 39

National Collegiate Athletic Association (NCAA)

, 25, 51, 54, 102, 109, 110, 129

National Institute of Health (NIH)

, 11, 119

National Newspaper Publishers Association

, 68

National Science Foundation (NSF)

, 11, 12, 13, 14, 15, 17, 105, 126

Nebraska Wesleyan University

, 39, 40

Need to diversify faculty

, 14, 126

Network

, 24, 58, 97, 117, 118, 123, 128

personal

, 3

peer

, 26, 103, 128, 129

Neumann University

, 85, 86

New Jersey City University (NJCU)

, 51, 52, 53, 54, 55, 132

New York State Board of Regents

, 90

New York Structural Biology Center

, 101

New York University (NYU)

, 34, 105

Northeast Deans group

, 19

Northwest Airlines

, 79

Northwest Missouri State University

, 79, 80

Oakland Press, The

, 67

Paine College

, 45, 46

Parental attitudes

, 88

Peer support

, 19, 26, 27, 34, 65, 103, 109, 110, 114, 128, 129

Pennsylvania State University (PSU)

, 39, 85, 86

Perimeter College at Georgia State University

, 51

Phenomenological description

, 5, 7

Practical majors

, 41, 126

President. See also Associate Vice President; Vice President

, ix, x, 1, 2, 3, 17, 23, 27, 28, 30, 33, 35, 37, 38, 39, 40, 41, 42, 43, 45, 46, 47, 48, 49, 51, 52, 53, 54, 55, 58, 64, 73, 74, 75, 77, 79, 80, 81, 82, 83, 85, 89, 90, 91, 93, 102, 107, 108, 111, 113, 114, 116, 122, 133, 137

Princeton University

, 23

Provost

, ix, x, 1, 2, 3, 17, 18, 19, 23, 25, 27, 28, 29, 30, 31, 39, 40, 52, 53, 57, 58, 59, 64, 73, 74, 77, 79, 80, 89, 90, 101, 102, 104, 107, 108, 109, 110, 120, 122, 126, 129

Public–private partnerships (P3)

, 52, 54, 132

Queens College of the City of New York

, 51, 52

Race

, 3, 5, 6, 14, 126, 134, 135

Rankings

, 12, 26, 110

Ranks (rising through leadership ranks)

, 11, 17, 21, 27, 45, 46, 59, 61, 67, 74, 79, 81, 85, 87, 88, 90, 113, 120, 121

Recession

, 86, 91, 131, 133, 137

Regents

, 40, 41, 81, 89, 90

Reilly, Kevin

, 89–94, 129, 131, 133, 134

experiences

, 90, 91, 93

insights

, 92, 93

UW System

, 89, 90

Relationships

, 15, 18, 29, 41, 63, 81, 85, 92, 97, 102, 108, 109, 110, 115, 122, 128, 136

Retention

, 14, 25, 35, 76, 80, 86, 98, 132

Retired

, 3, 13, 27, 28, 45, 46, 93, 131

Roen, Duane

, 95–99, 129, 132, 133

critical incident. See also Critical incidents

, 97

education

, 95, 96, 98, 99

leadership. See also Leadership

, 95, 96, 97, 98

online courses and degrees

, 98, 99

Rolling, Danny

, 74

Rutgers University-Newark

, 23, 24, 134

Saint Martin’s University

, 107, 108

Sarbanes-Oxley Act (SOX)

, 86

School of International and Public Affairs (SIPA)

, 27, 28

Scott, Bob (Robert)

, ix, x, xi

Science, technology, engineering, and mathematics (STEM)

, 14, 52, 116, 136

Scientists

, 13, 19, 21, 68, 102, 103, 104, 105, 106, 109

Seton Hall University

, 109

Shared governance

, x, 25, 30, 41, 46, 49, 88, 126, 129

Silos

, 13, 30, 60, 63, 65, 70

Small, Gillian

, 101–106, 126, 129, 133

critical incident. See also Critical incidents

, 103

CUNY

, 101, 102, 103, 104, 105

Smith, Molly

, 107–111, 128, 129, 135

critical incident. See also Critical incidents

, 109, 110

path to leadership

, 107, 110, 111

UWS

, 107, 108, 109

Social media

, 41, 42, 43, 75, 76, 77, 93, 116, 128

St. Louis University

, 107

Staff

, 13, 15, 34, 35, 40, 42, 43, 53, 59, 61, 63, 65, 75, 76, 82, 87, 113, 114, 117, 125, 129, 130, 137

Stakeholder

, 47, 62, 81, 82, 128

State University of New York (SUNY)

, 89, 90

Stephen F. Austin State University

, 107

Stonehill College

, 107

Stress

, 20, 26, 31, 37, 57, 82, 111

Structural inequities

, 49, 130, 135

Student debt

, 41, 48, 126, 131, 133

Student mental health

, 20, 82, 126

Summers, Larry

, 30

Syracuse University

, 23, 24, 96, 134

Technology

, 1, 20, 40, 52, 53, 58, 59, 68, 89, 90, 105, 116, 123, 126, 136, 137

Tennessee Action Coalition

, 119

Tennessee Association of Nursing Deans

, 119

Tenure

, 12, 18, 34, 35, 45, 46, 47, 48, 58, 61, 79, 85, 110, 115, 120, 123, 125, 126

Texas A&I/Texas A&M University-Kingsville

, 113

Texas College

, 45

Texas Education Agency

, 113

Texas Southern University

, 45

Texas State San Marcos

, 79

Thomas More University

, 107

Title IX

, 18, 41

Torres, Cheo (Eliseo)

, 113–118, 125, 129, 131, 134, 136

career

, 113, 114, 115, 116, 117

cost of education

, 116

critical incident. See Critical incidents

fundraising

, 117

leadership career

, 115

skills

, 114, 116

UNM

, 113, 114, 115, 116

Tulane University

, 61

Unions

, 28, 29, 57, 92, 103, 108, 134

United Auto Workers Union (UAW Union)

, 29

University of Aberdeen

, 107

University of Arizona

, 96

University of Chicago

, 27

University of Cincinnati

, 39

University of Florida (UF)

, 73, 74, 75, 77, 101, 102

University of Georgia

, 12, 13

University of Guam

, 57

University of Illinois at Urbana–Champaign (UIUC)

, 23, 25

University of Massachusetts (UMass)

, 73, 74, 120

University of Massachusetts Amherst

, 73, 74, 77

University of Memphis

, 119, 120, 121, 122

University of Michigan

, 23, 61

University of New Mexico (UNM)

, 113, 114, 115, 116, 117, 136

University of North Carolina (UNC)

, 11, 12, 13, 14, 15, 136

University of Oregon

, 57

University of Pennsylvania (UPenn)

, 18, 61, 62, 120, 121

University of Texas-Pan American

, 80

University of Virginia

, 61

University of Wisconsin System (UW System)

, 40, 89, 107, 108, 109

University of Wisconsin-Superior (UWS)

, 107, 108, 109

University of Wisconsin–La Crosse

, 39, 40

University of Wisconsin–Madison

, 27, 28

University of Wyoming

, 67, 68

University’s “meet the President” webpage

, 81

Values

, ix, 1, 6, 14, 18, 19, 20, 24, 30, 33, 35, 36, 37, 38, 43, 48, 53, 60, 76, 80, 83, 88, 96, 97, 99, 107, 108, 109, 111, 116, 117, 123, 125, 126, 128, 133, 135, 136

of college education

, 37

core

, 20

Vice President

, ix, 1, 2, 3, 34, 37, 52, 53, 54, 55, 57, 58, 75, 87, 101, 107, 113, 114, 115

Virginia Commonwealth University (VCU)

, 11

Walker, Scott

, 91

Wall Street Journal, The

, 41, 137

Wells, Herman

, 46

Wesleyan College

, 85

West, Cornell

, 83

Wharton School of Business

, 61, 62

Wheaton College

, 107, 111

Wilde, Oscar

, 43

William Paterson University

, ix, xi, 2

Winona State University

, 39

Wisconsin Board of Regents policy

, 40, 41

Work-life balance

, 20, 26, 31, 83, 88, 105, 111, 123

Workforce development

, 14, 60, 79, 126

World Science Festival

, 101

Yiannopolous, Milo

, 36

Young Republicans

, 36

Zhan, Lin

, 119–124, 133, 134

business of health care

, 123

community

, 121, 122, 123, 124

critical incident. See also Critical incidents

, 122

MCPHS

, 120