Index

Juan Antonio Fernandez (China Europe International Business School (CEIBS), China)
Emily M. David (China Europe International Business School (CEIBS), China)
Shaohui (Sophie) Chen (China Europe International Business School (CEIBS), China)

Innovative to the Core: Stories from China and the World

ISBN: 978-1-80455-084-7, eISBN: 978-1-80455-081-6

Publication date: 7 November 2022

This content is currently only available as a PDF

Citation

Fernandez, J.A., David, E.M. and Chen, S.(. (2022), "Index", Innovative to the Core: Stories from China and the World, Emerald Publishing Limited, Leeds, pp. 243-250. https://doi.org/10.1108/978-1-80455-081-620221012

Publisher

:

Emerald Publishing Limited

Copyright © 2023 Juan Antonio Fernandez, Emily M. David and Shaohui (Sophie) Chen


INDEX

Academy of Technical Sciences (ATV)
, 8, 60, 133

Accounting
, 185

Adaptive organizations
, 224, 241

Agile organizational norms and systems
, 153, 169–170

communication without barriers at 3M
, 155

competition as innovation impetus
, 163–164

connect innovation to key performance indicators and rewards
, 164–165

decisions
, 159–163

failure and trust
, 167–169

form partnerships for innovation
, 170

innovation core organizational value
, 165–166

organizational silos
, 156–159

quickly approve and monitor innovation projects
, 166–167

Agile organizational policies and practices
, 12

Agility
, 154, 156

Airbnb
, 79

Al-Busaidy, Omar
, 8, 26–27, 29, 84, 94

Jacque Cousteau’s Discovery of Oil in Abu Dhabi by
, 27–28

UAE airline companies in world by
, 29–30

Alibaba
, 4, 69, 180, 188

Alipay
, 4–5, 69, 71

Amazon
, 95

Web Services
, 78

American culture
, 23

American Dream
, 23

Apple
, 132

diversity as innovation driver at
, 180–182

Apple Heart research
, 182

Artificial intelligence
, 66, 98

Asia Pacific region
, 156

Authority
, 209–211

Automation logistics
, 32

Autonomy
, 188

Auxiliary industries
, 45

Baeza, Ramon
, 8, 124, 146, 201, 221, 225, 237–238

Bech, Martin
, 8, 30, 100, 133

Big companies
, 27, 45

Bing, Yang
, 10, 177, 188, 206–207, 215

BGC
, 8

Boeing
, 94–95

Boston Consulting Group (BCG)
, 123, 146

Innovation Index
, 146

Brin, Sergey
, 24

Build Your Dreams (BYD)
, 65

Business(es)
, 213

model innovation
, 58, 202

ByteDance corporation
, 66–67, 135

Buhler (Swiss company)
, 9, 37, 43, 59, 74, 86, 104, 161, 165

Cactus fruit
, 36

Californian companies
, 46

Cantons
, 110–111

Cat’s Claw
, 176

Catholic tradition
, 34

Cargill
, 9, 24–25, 37, 59, 64, 134, 136, 143, 165, 170, 212, 225

innovation patience at
, 134

CEO
, 220–221, 230

as organizational architect
, 224–225

as role model
, 222–224

as transformation leader
, 221

as transformation owner
, 225–228

Chaebols
, 109

Chinese Fin-Tech industry
, 69

Change
, 205–208

Chason, Roy
, 8, 34–35, 53, 55, 104, 144–145, 180

Cheng, Hang [Shawn]
, 9, 103, 131, 176, 184, 192, 213

China
, 22, 53, 96–104, 145, 238–239

challenges facing innovation in
, 74–79

disruptive Chinese innovation
, 65–73

education and continuous learning
, 79–82

history of innovation in
, 54–58

hukou system
, 83

innovation in today’s
, 58–65

openness domestic and to world
, 82–87

speed
, 165

China Effect on Global Innovation
, 18

China Europe International Business School (CEIBS)
, 124

eLab
, 8, 97

Innovation Survey Report
, 12

Chinese business landscape
, 159

Chinese internet companies
, 185

Chinese companies
, 60, 74

Chinese consumers
, 64

Chinese education system
, 80

Chinese Fin-Tech industry
, 69

Chinese government
, 59, 74, 101–102

Chinese innovation
, 87

Chinese market
, 64, 76

Chinese middle class
, 101

Chinese SOEs
, 56

Co-opetition
, 33

Cohesive organizations
, 224

Collaboration
, 82, 88, 138, 240–241

Collaborative and experimental employee norms
, 12

Commercialization
, 4

Communication without barriers at 3M
, 155

Company innovation
, 203

Competition as innovation impetus
, 163–164

Connect innovation to key performance indicators and rewards
, 164–165

Constant feedback
, 206

Consumers
, 74, 145

Continuous learning
, 49, 79–82

Corporate culture
, 130–131

Country rankings by international innovation reports
, 17

COVID-19 pandemic
, 7, 39, 62, 66, 95, 118, 160, 175, 188, 201, 238

Creativity
, 2, 6, 56, 59, 142

Creativity, communication, collaboration, and critical thinking (four C’s)
, 82

Ctrip [Chinese internet companies]
, 185

Cubicle farms
, 183

Cultural change
, 225, 227, 232

Culture
, 33–37, 130, 195

diversity
, 142–147

of innovation
, 174–180

openness
, 138–142

organizational culture
, 130–133

psychological safety
, 133–137

Culture Map, The (Meyer)
, 36

Customers to drive innovation
, 208–209

Danish culture
, 31

Danish companies
, 134

Danish economy
, 32

Danish people
, 31

Decisions
, 159–163

decision-making power
, 62

Denmark
, 30, 120

innovation in
, 21, 31

safety nets promote risk taking
, 107–108

DEWU
, 10, 206

Diess, Herbert
, 223

Dhuper, Kamal
, 9, 124, 140, 174, 198, 225

Digitalization
, 18, 60, 74

Digitization
, 7, 32

Discovery Limited
, 9

Discovery Group, South Africa
, 9, 198–200

Discovery’s flat organizational structure
, 158–159

Disintegration
, 239

Disruptive Chinese innovation
, 65–73

Disruptive innovation
, 4

Diversity
, 124, 142–147, 222

as innovation driver at Apple
, 180–182

DJI
, 72

“Do Not Disturb” time chunks
, 139

“Do-It-Yourself” culture
, 31

Dubai, Inc
, 42

Dubai Creek
, 27

Dubai Economic Council
, 118

Dubai government
, 28–29

Dubai Ports World
, 30

Dubai Shopping Festival (DSF)
, 41

Dutch semiconductor industry
, 78

E-commerce market
, 70

E-Government
, 42

Economic Development Board
, 113

Edmonson, Amy
, 133

Education
, 37–42, 79–82

source of
, 40

system
, 107

Educational reforms in China
, 82

Electric vehicles (EVs)
, 58

Emaar [telecommunications company]
, 117

Emirates Airlines
, 28–29

Employees
, 131, 133, 179, 185, 206

norms and behaviors
, 184

work–life balance
, 185

Encouragement
, 192

Entrepreneurs
, 77, 131, 213

change and failure
, 205–208

customers to drive innovation
, 208–209

innovation
, 200–205

European Commission
, 18

Experimentation
, 238

Export–Import Bank
, 94

Facebook
, 69, 133

Failure
, 168, 205–208

Farmers
, 31

Farming community
, 32

Fast-follower companies
, 60

Ferreira, David
, 9, 63, 158, 198, 207

discovery’s flat organizational structure by
, 158–159

Finance
, 183, 185

FinTech
, 58, 98

5G
, 229

Flexibility
, 188

Fliggy [Chinese internet companies]
, 185

Foosball
, 139

Form partnerships for innovation
, 172

Former Dean Instead Singapore
, 8

Founders
, 130–131, 143

Fragmented organization
, 224

Free to act
, 168

Free Zones
, 47

Game choices
, 139

German Railway
, 46

Germany
, 22

Global COVID-19 pandemic
, 7

Global FinTech Adoption Index (2019)
, 70

Global Innovation Index (GII)
, 22

Globalization
, 7, 17

Google
, 138, 157

Governments
, 91

focal country comparison
, 93

in-depth analysis
, 92

large countries
, 93–104

small and medium-sized countries
, 104–112

young countries
, 112–118

Grosse-Ruyken, Jari
, 8, 59, 65, 129, 136, 159, 211

Group incentives
, 225

Hands-off settling periods
, 100

Hang, Shawn
, 166

Hang, Cheng
, 103, 131, 176, 184, 192, 213

team surprise at HUPU by
, 214–215

Hard infrastructure
, 28

Harborn, Mats
, 10, 33, 54, 101, 132, 164

Havrutas
, 35

HeiDiLao (hotpot restaurant chain)
, 137

Hierarchy
, 209–211

High-speed rail system
, 57

Hivetime
, 8, 65

Home-grown companies
, 117

Hong, Huijie
, 9, 179, 186, 210

Hong Kong Shopping Festival
, 41

Hotelbeds Shanghai
, 10, 208

Huang, Congwei [Founder of Z-trip]
, 9, 76, 140, 160, 166, 177, 185–186, 213

of Z-trip
, 185

Hukou system
, 90

Human capital
, 22

Hupu [Chinese Internet company]
, 9, 166, 176, 213–215

Human Resources (HR)
, 232

Ideas
, 5

IEA Bioenergy
, 107

IKEA
, 169

IMD World Talent Ranking 2020
, 174

IMD’s World Digital Competitiveness Ranking 2021
, 11

Immigration
, 23

In-depth analysis
, 92

Incentive systems
, 99

Incremental innovation
, 59, 145

Individualism
, 82

Infrastructure
, 28, 30

Innovation
, 2, 197, 232–233, 238

to core
, 13

core organizational value
, 172

to core transformation process
, 220

culture and religion
, 33–37

education and continuous learning
, 49

factors
, 18

form partnerships for
, 172

funnel model
, 6

government in
, 11

history and environment
, 22–33

insights on
, 7

localized clusters
, 45–48

national security and stability
, 49

patience
, 134

quickly approve and monitor innovation projects
, 166–167

in today’s China
, 58–65

Innovative country sources
, 16

Innovative cultures
, 12

Innovative leaders
, 125

entrepreneur
, 200–209

organizational servant
, 209–215

primary characteristics
, 199

Innovative organization
, 123

core model
, 125–127

surveys
, 124

Innovative talent
, 174

culture of innovation
, 176–182

encouragement
, 192

interviewees
, 188

inviting environments to attract desirable recruits
, 182–190

pools
, 174

TOP model
, 191

“Innovative to the Core” model
, 229

INSEAD’s Global Innovation Index 2021
, 11, 15

Integration
, 239

INTEL
, 10, 12, 141

long-term innovation at
, 141–142

retaining key talent at
, 189–190

Intelligent failure
, 137

Internet application
, 76

Internet of Things (IoT)
, 229

Interviewees
, 187, 191

Inventions
, 2

example
, 4

of light bulb
, 4

Israel
, 22, 34, 44

impact of governments on innovation
, 104–105

innovation in
, 40

Iterative improvements
, 238

Jacque Cousteau’s Discovery of Oil in Abu Dhabi by Omar Al-Busaidy
, 27–28

Jantelagen mantra
, 34

Japan
, 23, 54, 65, 145

Jin, Jason, technology-driven sales model innovation at Kimberly-Clark by
, 9, 162–164, 175, 210

John Hancock companies
, 200

Johnsonm, Cameron [American interviewee]
, 8, 24–25, 46, 58, 67, 69, 71, 83, 85, 94, 135, 146, 157, 160, 179, 188

JD Finance
, 70–71

JD Logistics
, 70

JD Pick-up Cabinet
, 70

JD.com
, 70, 162

Jewish culture and spirituality
, 35–36

Jobs
, 183

Judaism
, 35

Key performance indicators (KPIs)
, 164–165

Kimberly-Clark, China
, 9, 162–164, 175, 210

Kim, Tae-Yeol
, 8, 109

Knives
, 33

KnoHao company
, 8, 34, 55, 81, 145, 180

Kuan Yew, Lee
, 114–115

Lark messaging software
, 67

Lausanne and Zurich Institutes of Technology
, 111

Leaders
, 198–200

words and behaviors
, 12

Leadership
, 2, 12, 198

League of Nations
, 43

Learning for innovation
, 40

Legacy processes
, 94

Li, Hang
, 211

Light bulb invention
, 3–4

Liquid capital market
, 25

Liu, Jerry
, 9, 37, 59, 64, 134, 136, 143, 165, 170, 212

innovation patience at Cargill by
, 134

Local taxes
, 95

Localized clusters of innovation
, 45–48

Long-term innovation at Intel
, 141–142

Luckin coffee
, 71

Lutheranism
, 38

Madinat alhayaa
, 143

Maersk shipping company
, 31

Manufacturing execution system (MES)
, 74

Maozhua
, 176

Management AG
, 9

Marketing department
, 160

Markets
, 64, 92, 101

McKinsey & Company
, 8, 72

Meituan [Chinese internet companies]
, 185, 188

Microchips
, 98

Middle East
, 43–44

Military Unit 8200 and innovation in Israel
, 105–106

Mini-program
, 63

MITS Technology [Shanghai]
, 9, 210

Mobility
, 75

Mohammed, Sheikh
, 28–29, 41–42, 47, 117

Moral criterion
, 177

Multinational CEOs
, 61

Multinational organizations in China
, 61

Musk, Elon
, 24–26

Museum of Future
, 42

Musy, Nicolas
, 8, 32, 77, 110

Nakheel [real-estate company]
, 117

National innovation system (NIS)
, 109

National security and stability
, 42–45

Nahyan, Sheikh Zayed Al
, 142

NIIT
, 9, 57, 124, 140, 174, 198, 224, 226, 239, 241

‘996’ working system
, 185

NIO (Chinese electric carmaker)
, 65, 161, 162, 164, 187, 203

taking risks at top to drive innovation at
, 204–205

Novo Nordisk Foundation
, 108

Occupations
, 31

Oerlikon
, 9, 62, 161, 168, 180, 187, 201

Office Design for Innovation
, 182–183

Online-to-offline model (O2O model)
, 162

Open communication
, 138, 205

Open economy
, 22

Openex Intelligent Technology
, 10, 155

company
, 138, 177

firm
, 201

Openex signals
, 164

Openness
, 124, 138–142, 222

Organic development of cities
, 101

Organizational culture
, 130–133, 154

Organizational policies
, 12

Organizational servant
, 209

hierarchy and authority
, 209–211

team
, 211–215

Organizational silos
, 156–159

Organizational structure
, 156–157

Organizations
, 3, 13, 55–56, 123–124, 198

Passion
, 81

PayPal
, 25

Palihapitiya, Chamath
, 160

Peng, Kern [Lab Head at Intel]
, 10, 76, 133, 135, 138, 141–142, 145, 153, 154, 173–174, 182–183, 189, 191, 202

long-term innovation at Intel by
, 141–142

retaining key talent at Intel with sabbaticals by
, 189–190

People change jobs
, 186

Persistence
, 228

Pichai, Sundar [CEO of Google]
, 25

Private industry
, 94

Private-sector market leaders
, 56

Product Innovation Day
, 24

Product Manager
, 212

Professor of Management
, 8

Psychological safety
, 133–137, 222

“Pull-style” innovation
, 97, 100, 120

“Push-style” of innovation
, 97, 120

Reactive organizations
, 224

Religion
, 33–37

Research and development (R&D)
, 161

capabilities in China
, 102

Resilience
, 38

Roewe
, 97

Role model
, 81

Sabra
, 36

Safety
, 124

nets promote risk taking
, 107–108

Sandbox approach
, 43

Scania
, 106, 169

Schools
, 145

Schutte, Hellmut
, 8, 45, 112

Seafarers
, 31

Seattle
, 24–24, 45–46, 50, 83, 95–96

Self-heating meals
, 64

Self-made success
, 23

Self-reliance
, 31, 38, 80, 82

training in
, 82

Semiconductors
, 33

Servant leadership
, 209

Shanghai Automobile Company
, 97

Shanghai Zaitu Network Technology
, 9

“Shared Value” approach
, 199

Sharjah
, 40

Shipping industry
, 31

Silicon Valley
, 43, 46–47, 95, 133, 145

Silicon Wadi
, 34

Siloed organization
, 224

Singapore
, 22, 43, 92

strong government and business freedom
, 112–115

Small and medium-sized countries
, 102–110

Small-and medium-sized enterprises
, 32

Social interactions
, 138

Soft infrastructure
, 28

Soft-touch management style
, 212

Software development
, 74

South Korea
, 108, 120

impact of governments on innovation
, 108

Speed to market
, 64

Sports-based games
, 139

Spotify
, 39, 154

Stakeholders
, 201

Starbucks
, 71

Startup Nation
, 34

Startups
, 77

State taxes
, 95

State-owned enterprises (SOEs)
, 55

rigidity
, 57

Sun, Changjun
, 9, 62, 159, 167, 174, 205, 208, 228

Sweden
, 22, 38–39, 86, 120

symbiotic ties for design and quality
, 106–107

Swedish culture
, 34

Swedish companies
, 39

Swedish educational system
, 39

Swedish Scientific Revolution
, 34

Swiss Centers, The
, 8

Swiss startups
, 112

Swiss watchmaking industry
, 33

Switzerland
, 22, 121

innovation
, 37, 43

unity through diversity
, 110–112

Symbiotic ties for design and quality
, 106–107

Talent
, 12

Talent, opportunity, passion model (TOP model)
, 191

Talmud
, 35

Talmudic law
, 36

Team
, 211–215

Technology
, 239

technology-driven sales model innovation
, 162–163

Tencent
, 4, 67–69

Tesla
, 25, 65, 78, 95, 97

Textiles
, 33, 109

Tidalwave Solutions
, 8, 24, 58, 91, 94, 135, 146, 157, 160, 179, 188, 239

3M
, 2–6, 10, 12, 65–66, 83, 155, 157, 178, 206–207, 221

communication without barriers at
, 155

TikTok
, 67

Tobii
, 39

Top management
, 160

Top managers
, 161, 201

Traffic accidents
, 42

Transformation
, 220

of China
, 96–97

drive
, 229–230

implement
, 230

innovation to core transformation process
, 220

leader
, 220–228

need for innovation
, 228–229

Transformation Advisory Board (TAB)
, 222

components
, 229

leverage
, 230–233

members
, 233

Transparency International’s Corruption Perceptions Index 2020
, 44

Trial-and-error approach of economic reform
, 59

Triangulation method
, 15

True innovation
, 5

Trust
, 167–169

TUV Rheinland
, 9, 62, 159, 167, 174, 205, 208

United Arab Emirates (UAE)
, 11, 22, 26, 39, 42, 142–143

Airline Companies
, 29–30

Consulate in New York
, 8

initiatives and strategies
, 115–118

rulers
, 28

UAE-Singapore Council
, 41

United Kingdom (UK)
, 22

United States of America (USA)
, 11, 22–23, 37, 92

governments
, 93–96

high-quality universities in
, 25

historical factors in
, 26

liquid capital market
, 25

localized innovation hubs in
, 46

Unity through diversity
, 110–112

US clusters
, 45

Visionary leader
, 225

Volatile, uncertain, complex, and ambiguous countries (VUCA countries)
, 7, 159

Volkswagen in China
, 66, 223

Volvo
, 76

Volvo Cars
, 10, 74, 156, 193–194

Wang, Daniel
, 8, 79, 97, 101

Wang, David
, 9, 37, 43, 59, 74, 104, 165

Wang, Jun
, 9, 62, 168, 180, 187–188, 201

Water pumps
, 32

WeChat
, 68

WeChat Pay
, 4

Wind turbines
, 32

World Economic Forum’s Global Competitiveness Report 2019
, 11, 15

Woetzel, Jonathan
, 8, 56, 72, 100, 144, 240

Xiaomi
, 73

Xiaoping, Deng
, 55, 59, 61, 98–99

and transformation of China
, 98–99

XPeng
, 65

Yin, Jason
, 9, 162, 210

young employees at Kimberly-Clark tap unique consumer insights by
, 175–176

Young employees at Kimberly-Clark tap unique consumer insights
, 175–176

Young people
, 177

Yuan, Xiaolin
, 10, 74–75, 137, 147, 156, 192

Yu, Kenneth [former President of 3M]
, 2–3, 10, 55, 65–66, 72, 83, 178, 206, 221

communication without barriers at 3M by
, 155–156

invention of time at 3M by
, 3–4

3M’s post-it notes
, 5–6

Z-trip [Chinese company]
, 9, 76, 140, 160, 166, 177, 185–186, 213

Zero-tolerance policy
, 168

Zhangjiang Hi-Tech Park
, 99

Zhang, Zhongbao
, 176

Zhang, Zhifeng
, 10, 156–157, 166, 179, 185, 208, 212

Zheng, Zhenping
, 10, 138, 160, 187, 201

Zhuaxinbao
, 176

Zürich technology
, 45