Supply Chain Agility and Operational Performance

Abstract

The key purpose of the current study is investigating the direct impact of information technology (IT) assimilations, flexible IT infrastructure, and supply chain competencies (supply side, demand side) on the supply chain performance of manufacturing firms. Meanwhile, the study has also estimated the mediating role of supply chain agility (SCA). Among 360 selected respondents for the underlying research, only 267 respondents have responded well and returned them back, thereby indicating 74% response rate for the survey. For the inferential analysis, the Partial Least Square Structural Equation Modeling was performed in Smart PLS 3.0. In context to this study, process compliance is the adherence and the execution of supply chain processes, including the processes related to distribution and production of management processes. On the basis of this theoretical background, the demand and supply-side competence are considered as the firms’ internal aspects. As a dynamic capability, the SCA enables firms to influence and respond to the firm’s external environment. Thus, the presence of such competencies allows to react against market developments. The resource-based view theory supports this argument, and states that competencies is an effective resource for developing dynamic capabilities.

Citation

Jermsittiparsert, K. (2022), "Supply Chain Agility and Operational Performance", Akkaya, B., Guah, M.W., Jermsittiparsert, K., Bulinska-Stangrecka, H. and Kaya, Y. (Ed.) Agile Management and VUCA-RR: Opportunities and Threats in Industry 4.0 towards Society 5.0, Emerald Publishing Limited, Leeds, pp. 191-206. https://doi.org/10.1108/978-1-80262-325-320220013